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What is TierZero?

TierZero Production Agents are dedicated to monitoring incidents, managing alerts, and autonomously resolving production challenges, thus allowing your engineering teams to implement updates at a faster pace. When an incident arises, TierZero promptly initiates a comprehensive investigation that covers your entire stack—evaluating logs, traces, metrics, deployments, code changes, and prior incidents. In contrast to traditional AI SRE tools that only focus on triage, Production Agents manage the complete post-merge workflow, which includes investigation, remediation, support Q&A, and proactive discovery. The Context Engine provided by TierZero synthesizes information from code, infrastructure, discussions, and documentation into a fluid knowledge graph that adapts and enhances with each issue resolved. Installation in your environment can be completed in under an hour, and every AI-driven investigation is completely auditable. This innovative solution is tailored for highly regulated sectors, such as fintech, healthcare, and cryptocurrency, where security must be prioritized. Additionally, TierZero’s continuous learning features not only tackle current incidents but also equip your teams to foresee and mitigate potential future challenges effectively. Ultimately, this proactive approach ensures a more resilient production environment that evolves with your organization’s needs.

What is Cleric?

Cleric functions as a self-sufficient AI Site Reliability Engineer (SRE) that independently monitors, enhances, and resolves issues in software infrastructure without requiring human intervention. This collaborative AI partner integrates smoothly with a range of existing tools like Kubernetes, Datadog, Prometheus, and Slack, allowing it to investigate and troubleshoot production problems effectively. By autonomously handling alerts, Cleric allows engineers to focus their efforts on development tasks instead of repetitive duties. It has the capability to assess multiple systems at once, delivering insights in just minutes—an endeavor that would normally take hours if done manually. When confronted with new challenges, Cleric generates hypotheses and conducts real-time queries using its built-in tools, sharing its conclusions only when it is certain of its results. Each investigation further refines Cleric's abilities by learning from real-world outcomes and incidents. After just one month, Cleric can take on around 20–30% of on-call duties, allowing your team to emphasize solving complex issues rather than dealing with routine alert management. Consequently, this not only enhances the overall productivity of the engineering team but also fosters a work environment where creativity and innovation can thrive more freely.

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Integrations Supported

Confluence
Datadog
Grafana Cloud
Prometheus
Slack
Amazon CloudWatch
Bitbucket
Buildkite
GitHub
GitLab
Google Cloud Monitoring
Honeycomb
Jira
Langfuse
Linear
Rootly
Socket
Temporal
incident.io

Integrations Supported

Confluence
Datadog
Grafana Cloud
Prometheus
Slack
PagerDuty

API Availability

API Availability

Pricing Information

Contact for Pricing
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

TierZero

Date Founded

2024

Company Location

United States

Company Website

tierzero.ai

Company Facts

Organization Name

Cleric

Date Founded

2023

Company Location

United States

Company Website

cleric.ai/

Categories and Features

Software Deployment

Not specified

Categories and Features

AI SRE Agents

Not specified

AI Tools

Not specified

Incident Management

Not specified

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