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What is Tilores?

Organizations that effectively harness data make use of the Tilores API to create a unified customer profile across diverse systems. They devise real-time solutions that aid in risk management, fraud detection, and the delivery of personalized digital experiences, all while circumventing complex engineering hurdles. Inconsistent, incomplete, and outdated customer information presents significant challenges for businesses striving to align their strategies and maintain accurate reporting. To effectively leverage customer data, organizations must first standardize their schemas and ensure seamless integration of both historical and new data. Even after establishing a centralized system with coherent customer data, additional development work is often required to maximize its potential. To facilitate this, it is crucial for the unified customer data to be consistently synchronized back to each department's individual source systems, effectively creating a distributed source of truth. This strategy allows businesses to manage risk more adeptly, proactively identify fraud, and improve customer service. By converting fragmented and siloed customer data into a holistic Customer 360 perspective, organizations can uncover valuable insights and enhance their decision-making capabilities. Ultimately, this integration leads to a more profound understanding of customer behaviors, which drives ongoing improvements and fosters innovation within the organization. As a result, companies not only become more agile but also position themselves to adapt to changing market dynamics.

What is Lexer?

Lexer serves as a Customer Data & Experience Platform that empowers brands such as Quiksilver, Igloo, Nine West, Rip Curl, and Supergoop! to enhance customer engagement and generate additional sales. Distinguished as the sole CDP tailored for the retail sector, Lexer synthesizes customer data from various systems into a cohesive overview and enhances it with predictive analytics, third-party data, and tailored surveys. Functioning as a comprehensive central hub for marketing, e-commerce, retail, and customer service, Lexer allows diverse teams to independently access customer insights, segment audiences effectively, orchestrate personalized marketing campaigns, enhance service quality, and evaluate performance against vital metrics and business KPIs. With a rare level of dedication and support in the SaaS field, our Success team equips clients with the technical skills, process efficiency, and transformative mindset required to unlock the full potential of Lexer. Lexer has demonstrated impressive results, including a 15x increase in campaign revenue compared to benchmarks for Rip Curl, an astonishing 600% ROI for total campaign performance reported by Wondercide, a 50% reduction in acquisition costs for Black Diamond, a fivefold increase in revenue from paid channels for Brand Collective, and a remarkable up to 270% improvement in email engagement for Harris Scarfe. These success stories exemplify the measurable impact Lexer can have on retail brands, reinforcing its position as an essential tool for driving growth and enhancing customer relationships.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Bitly
Cordial
GraphQL
Klaviyo
Lightspeed Retail
LinkedIn
Listrak
LiveRamp
Magento
Mailchimp
MyGuestlist
Salesforce
Salesforce Agentforce Marketing
Shopify
Snowflake
Tall Bob
VidCorp
X (Twitter)

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Bitly
Cordial
GraphQL
Klaviyo
Lightspeed Retail
LinkedIn
Listrak
LiveRamp
Magento
Mailchimp
MyGuestlist
Salesforce
Salesforce Agentforce Marketing
Shopify
Snowflake
Tall Bob
VidCorp
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tilores

Date Founded

2021

Company Location

Germany

Company Website

tilores.io

Company Facts

Organization Name

Lexer

Date Founded

2008

Company Location

Australia

Company Website

lexer.io

Categories and Features

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

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