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What is Timelaps?

Timelaps represents a cutting-edge platform for tracking brand performance and gathering market intelligence, designed to provide businesses with continuous insights into consumer attitudes and the effects of marketing efforts on brand evolution over time. Unlike traditional brand tracking methods, which are often slow, expensive, and limited to occasional evaluations, Timelaps features a real-time dashboard that regularly assesses brand health and competitive positioning. Through frequent consumer surveys in targeted markets or categories, it compiles a wealth of research data, yielding thousands of responses annually that form a robust dataset indicative of consumer opinions, choices, and buying patterns. The platform keeps a close watch on crucial brand indicators such as awareness, consideration, purchase intent, and loyalty, allowing marketing teams to measure their brand's performance against competitors across the entire brand funnel. This ongoing analysis not only improves strategic decision-making but also empowers businesses to swiftly adapt to changes in consumer attitudes and market conditions. As a result, companies leveraging Timelaps can stay ahead of trends and enhance their marketing effectiveness.

What is Cheers?

Cheers acts as an innovative brand control center driven by AI, transforming the manner in which customer interactions are documented and addressed through the use of NFC-enabled badges assigned to staff members, facilitating the direct association of online reviews, social media mentions, loyalty registrations, and NPS feedback with individual employees rather than relying on generalized averages. When a customer taps the badge, a mobile webpage opens—eliminating the need for app downloads or logins—and can be tailored with branding elements and calls to action like review requests, tips, downloads, and surveys, while all customer interactions are monitored in real time for that specific employee. This cutting-edge strategy creates a unique dataset that provides managers with essential insights, allowing them to identify who may need coaching, who warrants recognition, and which specific actions result in positive outcomes, thereby surpassing traditional aggregate metrics for effectively enhancing and monitoring individual performance. Furthermore, this system encourages a proactive approach to customer engagement, ensuring that employees remain motivated and focused on delivering exceptional service. Ultimately, Cheers not only optimizes customer feedback processes but also cultivates a culture of accountability and appreciation throughout the organization.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$30,000 per year

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Timelaps

Date Founded

2025

Company Location

United States

Company Website

www.timelaps.io

Company Facts

Organization Name

Cheers

Date Founded

2023

Company Location

United States

Company Website

www.cheers.tech/

Categories and Features

Brand Monitoring

Not specified

Categories and Features

Brand Monitoring

Not specified

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