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What is buku?

Our cutting-edge digital tipping platform not only boosts the earnings of service personnel but also collects essential feedback from patrons. By utilizing this digital solution, employees can see an increase in their income without negatively impacting your hotel’s wage framework. Guests enjoy a customized tipping confirmation interface that encourages them to evaluate their experience and leave comments if they wish. With a few taps on their smartphones, cashless customers can easily submit a tip, rate their service, and share their thoughts in less than half a minute. Each transaction is carefully recorded to maintain a high level of transparency, accuracy, and security. Tipping is straightforward, as guests can use payment options like Apple Pay, Google Pay, or credit cards directly from their mobile devices. Adopting this modern method to recognize outstanding service with an enterprise-level digital tipping platform is something both staff and visitors will value, developed by buku. The system functions through a web browser, removing the necessity for any app downloads to enable tipping. Moreover, buku provides customizable options to ensure that the tipping policies align with your business’s standards, facilitating a smooth integration into your existing operations. This not only streamlines the tipping experience but also promotes a more connected and satisfied customer base, ultimately enhancing overall service quality. The ease and convenience of digital tipping can significantly elevate the guests' overall experience at your establishment.

What is Tip&Go?

Tip&Go offers a straightforward and secure method for hotel patrons to provide tips without needing cash. So, how does this system operate? Guests begin by scanning a QR code with their smartphones, which then displays the name of the employee, allowing the guest to easily confirm the amount they wish to tip. This innovative approach not only facilitates gratuities but also enhances the overall guest experience by streamlining the process.

What is Alliants?

An innovative platform that integrates messaging capabilities with concierge services, streamlining communication and travel arrangements to boost customer satisfaction. It allows for proactive engagement with guests through their preferred platforms, including WhatsApp, WeChat, Facebook Messenger, LINE, SMS, your hotel's mobile application, and websites, among others. The system enables effortless management of conversations across your hotel while empowering guests to communicate in over 100 languages. This platform enriches the messaging experience throughout the guest journey, from the time before they arrive until after they depart. Guests benefit from a truly contactless experience, which encompasses features such as contactless check-in and check-out, mobile keys, digital folios, personalized suggestions, management of requests, and real-time itineraries customized for their preferences. By adopting this all-encompassing strategy, every interaction becomes not only efficient but also significantly enhances the guest experience, ensuring that each visit is memorable and free of complications. Additionally, this level of service fosters a strong sense of loyalty, encouraging guests to return for future stays.