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What is Titan Workspace?

Titan Workspace is an all-encompassing solution suite designed for document management and productivity, specifically optimized for Microsoft 365. It streamlines the process of connecting and collaborating within the platform, serving as the sole tool necessary to ensure Microsoft 365 operates efficiently for all business users, eliminating the need for expensive custom SharePoint development. Ready to use right out of the box, Titan Workspace offers secure and collaborative solutions tailored for your M365 environment and Microsoft Teams. As a provider of Business Process as a Service (BPaaS), Titan Workspace not only enhances the benefits of SharePoint and M365, but also empowers users to create and implement workflows in just 30 minutes. Furthermore, it significantly improves the functionality of Microsoft Teams by making essential collaboration features more accessible, which often require customization to utilize effectively. Crafted by a Microsoft Gold Certified Partner with a focus on SharePoint, Power Platform, and M365, Titan Workspace brings unmatched expertise to these technologies. Among its offerings are a variety of solutions, including a centralized document management system that features secure storage, version control, and access controls, ensuring that your documents are well-organized and protected. With Titan Workspace, businesses can enhance their operational efficiency and foster a more collaborative working environment.

What is SP IT Helpdesk?

The SP IT Helpdesk is a multifunctional application tailored for Microsoft Teams and SharePoint, seamlessly combining helpdesk operations, change management, IT asset tracking, a calendar, discussions, and document management within one platform. In contrast to traditional standalone help desk solutions, SP IT Helpdesk offers a unique blend of business process automation and collaborative functionality for teams. Users can take advantage of a self-service MyIT portal that is easily accessible through MS Teams or SharePoint, making ticket submission straightforward while providing access to a rich knowledge base, crucial documents, and training resources. Furthermore, IT staff can access a secure Staff Portal within Microsoft Teams or SharePoint, which acts as a centralized location for managing IT tasks, communications, and documentation efficiently. The platform also includes an integrated Power BI Dashboard that significantly improves visibility and reporting for management, allowing for better-informed decisions and more streamlined operations. This innovative framework not only enhances the efficiency of IT support but also promotes a more interconnected environment for team collaboration and problem-solving. Ultimately, SP IT Helpdesk represents a significant advancement in the way IT services are delivered and managed.

Media

Media

Integrations Supported

Microsoft 365
Microsoft SharePoint

Integrations Supported

Microsoft 365
Microsoft SharePoint
Microsoft Power Apps
Microsoft Power BI
Microsoft Teams

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$15 per user per year

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Adapt Software India

Date Founded

2011

Company Location

India

Company Website

titanworkspace.com

Company Facts

Organization Name

SP Marketplace

Date Founded

2012

Company Location

United States

Company Website

www.spmarketplace.com/sharepoint-helpdesk.html

Categories and Features

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

Intranet

Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki

Categories and Features

Help Desk

Not specified

IT Service

Not specified

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