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What is TokenEx?

Beyond Payment Card Information (PCI), cybercriminals frequently target Personally Identifiable Information (PII), commonly known as personal data, in addition to Protected Health Information (PHI). TokenEx offers the ability to tokenize diverse types of data, facilitating the secure retention of PII, PHI, PCI, ACH, and other sensitive information by replacing them with tokens that have no mathematical connection to the original data, thereby neutralizing their usefulness to attackers. This tokenization method provides significant flexibility for organizations in managing, accessing, and safeguarding their sensitive information. Furthermore, it bolsters adherence to data protection laws and significantly reduces the likelihood of data breaches, ensuring that organizations maintain a robust security posture. By implementing such advanced security measures, organizations can cultivate greater trust with their clients and stakeholders.

What is Interactions Trustera?

The sole answer that ensures real-time PCI compliance without compromising the customer experience is Interactions Trustera. This innovative platform operates instantaneously to protect both staff and clients by restricting contact center agents from accessing payment card information (PCI). By employing cutting-edge AI technology, Interactions Trustera anticipates and obscures any sensitive data that might be discussed or shared during interactions between agents and customers. This solution guarantees that agents, whether they are remote or on-site, uphold PCI compliance while delivering outstanding service. Uniquely, it is recognized as the only platform capable of real-time, audio-sensitive information redaction on a global scale. With its ability to safeguard agents in any environment, clients can have peace of mind knowing their data is protected. Moreover, this pioneering system significantly reduces the risks and potential fraud linked to handling PCI data across both voice and digital communication channels, ensuring secure PCI data capture without disrupting the customer experience. In conclusion, Trustera not only fortifies security measures but also elevates the overall quality of service provided to customers.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TokenEx

Date Founded

2009

Company Location

United States

Company Website

tokenex.com

Company Facts

Organization Name

Interactions

Date Founded

2004

Company Location

United States

Company Website

www.interactions.com/products/trustera/

Categories and Features

Compliance

Audit Management

Encryption

Encryption Key Management
Public Key Cryptography
Tokenization / Data Masking

GDPR Compliance

PIA / DPIA

IT Risk Management

Not specified

IT Security

Event Tracking

PCI Compliance

Access Control

Categories and Features

PCI Compliance

Not specified

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