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What is TollFreeForwarding?
In just one minute, you can set up your international phone number, with options available for over 120 countries and 1,000 cities. This service allows you to redirect your calls to any global number seamlessly. With advanced scheduling features, you can manage call routing based on your business hours and preferences, directing calls to your main office during operational times and to voicemail when closed. You also have immediate access to comprehensive data regarding calls made to your TollFreeForwarding number, which can assist in analyzing customer call behavior for better outbound sales and follow-up strategies. Additionally, you can record your calls, whether in full or in segments, for easy tracking and review. These recordings are stored in call detail records, which can be accessed, downloaded, or played back whenever necessary for reference. By leveraging this functionality, you can enhance your communication efficiency and better serve your clientele.
What is Heyo Phone?
You and your team can consolidate all incoming calls and WhatsApp messages to a single phone number to prevent any confusion for your customers. By using one Heyo Phone digital number, every staff member can be easily connected, ensuring that all business communications remain efficiently managed. You can integrate WhatsApp with Heyo Phone, granting your team shared access to enhance collaboration. It's essential to ensure that all calls are attended to without any missed opportunities. Furthermore, analyzing recorded calls can help refine your team's skills and improve their sales techniques. With a unified number for handling calls and WhatsApp messages, your receptionist or staff can effectively monitor and analyze all interactions. The system's intelligent call routing feature enables optimal distribution of calls and messages among team members. Establishing connections with WhatsApp callers fosters stronger relationships, paving the way for repeat business and customer loyalty. This streamlined approach ultimately enhances your overall communication strategy and boosts customer satisfaction.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$4 per month
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TollFreeForwarding
Date Founded
2002
Company Location
United States
Company Website
tollfreeforwarding.com
Company Facts
Organization Name
Heyo Phone
Company Location
India
Company Website
www.heyophone.com
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Categories and Features
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management