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What is Tooldata Martech?

Tooldata Martech is a SaaS platform focused on social listening, aimed at the Spanish-speaking demographic in Latin America. It enables users to monitor more than ten social media platforms, including Instagram, TikTok, Twitter/X, Facebook, and YouTube, while utilizing AI-based sentiment analysis with an impressive 92% accuracy for Spanish content. Among its key features are real-time crisis alerts that can detect issues up to four hours in advance, competitor monitoring tools, and Share of Voice evaluations, complemented by automated reporting functionalities, a REST API for seamless integration, and bespoke white-label dashboards designed for agencies. Currently, over 100 businesses across Chile, Colombia, Peru, and Mexico leverage this platform, showcasing its significant presence in the market. Additionally, potential users can explore a 7-day free trial that does not require a credit card, and subscription plans commence at $500 per month. By offering these sophisticated tools, Tooldata Martech not only aids companies in refining their social media strategies but also plays a crucial role in the proactive management of their brand reputation in an ever-evolving digital landscape. This advancement highlights the increasing importance of effective social listening in today’s competitive environment.

What is IndeCX?

Engaging with your customers throughout their entire journey is crucial for creating a memorable experience. IndeCX leverages the NPS® (Net Promoter Score) framework to enable real-time assessment, implementation, and tracking of customer feedback. With operations in more than 30 countries, our platform is uniquely distinguished as the only tool accredited with ISO certifications for quality, market research, and information security, ensuring that your data is safeguarded and kept confidential. Our solution provides a tailored approach, ranging from survey design and questionnaire creation to the generation of detailed reports that align with your specific needs and business goals. By incorporating cutting-edge artificial intelligence, IndeCX excels in tasks like categorization, sentiment analysis, and root cause evaluation, offering accurate and actionable insights. Our dedication to high standards is further validated by our ISO 9001 (quality), ISO 20252 (market research), and ISO 27001 (information security) certifications. With a robust client base of over 300 in Brazil and Latin America, we consistently work to improve customer experiences and fuel business growth. Ultimately, our collaboration can help deepen your connections with customers, enhancing both their loyalty and your brand’s standing in the market.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$500/month
Free Trial Offered?

Pricing Information

Free
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Tooldata

Date Founded

2018

Company Location

Chile

Company Website

tooldata.io

Company Facts

Organization Name

IndeCX

Company Location

Brazil

Company Website

indecx.com.br/

Categories and Features

Social Listening

Not specified

Categories and Features

Business Intelligence

Not specified

NPS

Not specified

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