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What is TorqCloud?

TorqCloud is designed to aid users in sourcing, transferring, enhancing, visualizing, securing, and engaging with data through AI-based agents. This comprehensive AIOps solution enables users to create or seamlessly integrate custom LLM applications from start to finish using an easy low-code platform. Tailored to handle large volumes of data, it delivers actionable insights, making it a vital asset for organizations aiming to stay ahead in the fast-paced digital landscape. Our approach focuses on smooth interdisciplinary collaboration, emphasizes user needs, utilizes test-and-learn methodologies to accelerate product deployment, and nurtures cooperative partnerships with your teams, including skills transfer and training opportunities. We initiate our workflow with empathy interviews, followed by stakeholder mapping exercises that allow us to deeply explore the customer journey, pinpoint essential behavioral modifications, evaluate the extent of problems, and systematically dissect challenges. This thorough methodology guarantees that our solutions are closely tailored to the unique requirements of every organization, thereby significantly boosting the overall impact of our services. By prioritizing alignment with client goals, we ensure that our offerings not only meet but exceed expectations, paving the way for sustained organizational success.

What is OpenText AI Operations Management?

OpenText AI Operations Management, formerly known as Operations Bridge, is a powerful enterprise solution that leverages full-stack AIOps to transform IT operations management across hybrid, multicloud, and on-premises infrastructures. The platform automates the discovery of services and their dependencies, providing continuous monitoring and real-time event correlation across all layers of the IT environment to restore complete observability. By consolidating data from diverse toolsets, it enables IT teams to detect service slowdowns quickly and gain actionable insights to resolve issues faster. Organizations can choose between SaaS or on-premises deployment models, allowing for a tailored approach that balances the need for speed, flexibility, and full control. Advanced AI-driven analytics automatically group related events, significantly reducing alert noise and accelerating root cause analysis, which improves mean time to repair (MTTR). Embedded automation streamlines remediation with thousands of pre-configured operations, minimizing manual workload and human error. The solution also provides rich service performance insights, helping organizations identify and address resource constraints whether on cloud, on-premises, or across XaaS platforms. OpenText AI Operations Management integrates smoothly with existing IT toolchains and processes, enhancing operational intelligence and decision-making. Professional services and premium support ensure successful deployment and ongoing optimization. Overall, the platform empowers enterprises to work smarter, improve IT reliability, and accelerate digital transformation initiatives.

Media

Media

Integrations Supported

Deep Instinct
Kovair DevOps
Microsoft Exchange
Open Content Platform
Rally Software
Swimlane

Integrations Supported

Deep Instinct
Kovair DevOps
Microsoft Exchange
Open Content Platform
Rally Software
Swimlane

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IntelliBridge

Company Location

United States

Company Website

www.intellibridge.us/our-products/

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/ai-operations-management

Categories and Features

Categories and Features

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

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