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Ratings and Reviews 0 Ratings

Total
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features
design
support

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What is Total Telecom Management?

Comview offers a wide range of telecom expense management (TEM), call accounting, and wireless mobility management (WMM) solutions tailored for businesses across different industries and sizes. Their TEM services enable organizations to efficiently control and monitor their telecommunications expenditures. This robust solution encompasses functionalities like invoice processing, wireless management, auditing and optimization, procurement workflows, and asset monitoring, which collectively help companies enhance operational efficiency while reducing costs. Additionally, Comview’s approach ensures that clients can adapt to changing telecom needs and stay competitive in the market.

What is QualifyGo?

Enhance the value of your team's investment through QualifyGo's vast array of historical and real-time reporting tools, which enable you to effectively track calls and employee performance. Managed and hosted in the cloud by Oak, ClarifyGo offers a dependable and cost-efficient solution that lifts the weight of system upkeep off your shoulders. With customizable dashboards, reports, and wallboards, QualifyGo equips you to understand all crucial metrics, from Teams' Auto Attendants to user engagement levels. The platform presents a range of essential and additional reporting tools, allowing you to tailor QualifyGo to fit the unique requirements of yourself, your department, and your organization. By going beyond the basic features of Teams, you can evaluate user adoption rates, call metrics, and employee performance, empowering you to monitor communications, boost productivity, and identify training opportunities. This thorough strategy guarantees that your team stays informed and proactive as they work toward their objectives, ultimately fostering a culture of continuous improvement and accountability.

Media

Media

Integrations Supported

Microsoft Teams

Integrations Supported

Microsoft Teams

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Comview

Date Founded

1997

Company Location

United States

Company Website

www.comviewcorp.com

Company Facts

Organization Name

Oak Innovation Limited

Date Founded

1985

Company Location

United Kingdom

Company Website

www.oakinnovate.com/qualifygo

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Wireless Expense Management

CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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