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What is TouchPoint Kiosk?

Ensure that you are consistently aware of all individuals within your facility while gathering insights from visitors as they complete their checkout. Following their stay, proactively request online feedback from both family members and guests to bolster your establishment’s reputation. Enhance your screening processes through our integrated thermometer alongside customized screening questionnaires for better efficiency. Keep all individuals, including visitors, vendors, and staff, well-informed by promptly displaying important updates. Management will receive instant alerts via email or SMS, allowing for quick and effective resolution of any concerns before they develop into larger issues. Content visitors have the opportunity to share their experiences and ratings, which can greatly benefit your facility's standing. In today's world where online feedback is paramount, it is crucial for your establishment to stand out from the competition. Our cutting-edge technology turns your happy clients into passionate advocates, ensuring you maintain a competitive advantage. Additionally, with these comprehensive tools, your facility can cultivate a more involved community while enhancing its overall reputation, ultimately leading to increased visitor satisfaction.

What is Ocean by CognisantMD?

Ocean by CognisantMDâ„¢ establishes a fluid link between patients, healthcare providers, and researchers via secure patient forms, screening tools, and surveys that integrate seamlessly with electronic medical records (EMR). By implementing tablets in waiting areas and enabling online patient registration, Ocean markedly improves the quality of care, efficiency, and overall satisfaction experienced by patients. Patients enjoy the convenience of checking in at kiosks, completing forms, updating their contact information, and providing detailed health histories through secure tablets that automatically sync with the EMR system. In addition, web-based forms facilitate the organization of tasks such as scheduling appointments, registering new patients, and processing prescription refills directly on the clinic's existing website. Secure messaging capabilities further enable patients to register, share their medical histories, and update health records from their smartphones or home computers ahead of their appointments. Beyond these features, the platform allows for easy identification of specialists, secure transmission and reception of patient referrals, tracking of referral statuses, timely electronic updates to patients, and efficient management of central intake processes. In this manner, Ocean not only enhances operational efficiency but also fosters a more patient-centered approach to healthcare, ultimately leading to better health outcomes and increased patient trust. This innovative system reflects a significant step forward in bridging the communication gap in healthcare.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TouchPoint

Date Founded

2018

Company Location

United States

Company Website

www.touchpointhc.com/kiosk

Company Facts

Organization Name

CognisantMD

Company Location

Canada

Company Website

www.cognisantmd.com

Categories and Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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