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Ratings and Reviews 0 Ratings
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What is Touchstream VirtualNOC?
The OTT Operations hub is built to manage performance on a large scale while improving Quality of Service (QoS). With the help of Touchstream's unique CDN data-sharing collaborations, the root causes of errors can be pinpointed in a matter of minutes. Our all-encompassing monitoring solution, VirtualNOC, collects data from every stage of the video delivery pipeline and ensures uninterrupted monitoring throughout the day and night. This functionality allows operators to easily spot issues and take corrective measures before any negative impact is felt by viewers. By facilitating real-time data exchange with CDNs, any disputes with technology providers are effectively removed, enabling teams to focus on the real challenges and address them swiftly. The cloud-based framework of VirtualNOC allows for operations to be conducted from any location, seamlessly connecting to the internet and equipping your operations team with crucial visibility tools needed to navigate their complex workflows. Furthermore, the capability to review past errors assists in accurately determining underlying issues, which helps to prevent their recurrence and boosts long-term QoS. By ensuring that operators have complete visibility over their processes, the potential for mistakes is significantly reduced, leading to a more streamlined operational workflow. This comprehensive system not only enhances the speed of issue resolution but also encourages a forward-thinking mindset toward consistently upholding service quality, ultimately contributing to a more reliable viewing experience for all users.
What is ORION-OTT?
ORION-OTT provides a powerful and adaptable solution for validating ABR videos, prioritizing both Quality of Service (QoS) and Quality of Experience (QoE). It also supports the passive monitoring of origin servers and end-user devices, allowing for the identification of recurring issues and their root causes. The platform features an intuitive interface that effectively showcases monitoring results across various assets. Users have the ability to explore monitoring sessions to identify critical problems, their precise locations, and how often they occur within an asset, while also obtaining contextual information to aid in troubleshooting. Thanks to its web-based architecture, ORION-OTT allows for remote monitoring from any device that has internet access, thus offering a comprehensive array of monitoring and reporting capabilities that are easily available. This adaptability not only keeps users informed but also empowers them to take proactive steps in managing video performance across multiple platforms. Moreover, the continuous updates and enhancements to ORION-OTT ensure that users benefit from the latest features and advancements in video performance monitoring.
Integrations Supported
Akamai
Amazon Web Services (AWS)
Fastly
Limelight
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Touchstream
Company Location
Australia
Company Website
www.touchstream.media/our-solution
Company Facts
Organization Name
Interra Systems
Date Founded
2001
Company Location
United States
Company Website
www.interrasystems.com/OTT.php