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What is TownController?

TownController is an all-encompassing web-based software solution tailored for municipalities to improve the management of applications, permits, inspections, and planning procedures. This accessible platform allows for the scheduling of meetings, the organization of meeting minutes, and the posting of finalized minutes on the municipality's public website, all integrated within a singular interface. Users can utilize the citizen access portal to seamlessly submit, manage, and pay for their applications online, enhancing convenience. Sharenology’s TownController™ serves as a centralized hub for municipalities, streamlining the management, tracking, automation, and reporting of various processes, including applications, permits, board meetings, and inspections. Furthermore, all application data can be securely stored as PDFs in municipal formats and backed up to preferred storage solutions, such as existing servers via FTP or cloud services like Dropbox and Google Drive. This capability ensures that municipalities can access and download critical data whenever necessary, providing essential information at any time and from anywhere. Additionally, the intuitive design of the system fosters better collaboration among municipal staff and optimizes workflows, ultimately resulting in a higher quality of service for the community being served. The platform not only enhances operational efficiency but also encourages transparency and engagement between the municipality and its citizens.

What is OpenGov PLC?

Transform your permitting processes to boost efficiency and improve customer experiences by adopting an all-encompassing community development platform designed for permits, licensing, inspections, and code enforcement. OpenGov's Permitting, Licensing & Code Enforcement (PLC) system enables streamlined management of all permitting and licensing facets, eliminating the need for archaic spreadsheets or cumbersome software solutions. With user-friendly drag-and-drop technology, you can easily craft workflows, handle fees, design forms, and coordinate inspections, granting you total control over every phase of the operation. By implementing sophisticated customer service features, applicants can conveniently manage their governmental transactions from home or their workplace, enhancing accessibility. Digitally streamline the routing, approval, and issuance of permits and licenses, achieving efficiencies that can be up to five times quicker than conventional methods. Effectively manage scheduling, access vital information, and perform inspections directly on-site. Furthermore, allow applicants to apply for, pay for, track, and receive their permits or licenses online, while also automating license renewals, overseeing overall progress, and enabling seamless online renewals for greater ease. This innovative approach not only simplifies operational procedures but also nurtures a more dynamic and engaging relationship between the community and its governing authorities, ultimately leading to a more satisfied public. By prioritizing modernization, local governments can better serve their constituents and adapt to the evolving demands of community engagement.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sharenology

Date Founded

2010

Company Location

United States

Company Website

www.sharenology.com

Company Facts

Organization Name

OpenGov

Date Founded

2012

Company Location

United States

Company Website

viewpointcloud.com

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

Categories and Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

License Management

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

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