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What is Trabble?

Elevate the efficiency of your customer service by significantly reducing response times through our chat-based concierge solution, which expertly channels requests and reservations for immediate attention, enabling your guest support team to concentrate on more complex issues. Cultivate meaningful relationships with your guests throughout their entire journey—before, during, and after their stays—by offering personalized interactions across a range of communication channels. Enjoy unparalleled oversight of all facets of your property, which allows for easy access and management of both large-scale and detailed systems from a unified platform. To ensure your staff transitions smoothly to the new system, we offer extensive onboarding sessions and tutorials, available online or in-person upon request, along with easy-to-follow hospitality standard operating procedure manuals. This strategy not only boosts team confidence but also significantly improves overall guest satisfaction, ultimately leading to a more enjoyable experience for everyone involved. Furthermore, by integrating this system, you can anticipate guest needs more effectively, resulting in a proactive approach to service that sets your establishment apart.

What is Hotefy?

Hotefy users have reported a remarkable increase in both the quantity and quality of customer feedback they receive. This cutting-edge on-demand service optimizes staffing requirements in hospitality environments, enabling the effective integration of kitchens and service areas. Customers can enjoy an impressive 30% boost in average revenue per guest, with certain demographic groups experiencing increases that exceed 1000%. Moreover, Hotefy reduces the staffing requirements for managing service zones within hotels. It allows guests to place orders from anywhere within the establishment without the need to wait for a server, significantly improving convenience. The system also facilitates the merging of various dining options into fewer venues, frequently presenting a streamlined menu operated by a single kitchen. With an integrated customer feedback feature, businesses are able to swiftly gather valuable insights directly from their guests. At the core of Hotefy’s service is customization, which lets users quickly deploy pre-designed pages or create new ones that reflect their unique brand identity. In addition, the subscription pricing model is equitable and does not impose commissions on orders or room upgrades. Pricing plans are flexible, accommodating the occupancy levels of the hotel while allowing for unlimited rooms under a single plan, thus presenting a cost-effective solution for contemporary hospitality management. Overall, Hotefy not only enhances customer experience and operational efficiency but also positions businesses for sustainable growth in a competitive market. It stands out as a significant advancement in the hospitality industry.

Media

Media

Integrations Supported

Aloha Cloud by NCR Voyix
Apple Pay
Facebook
Facebook Messenger
Google Maps
Google Pay
H&L POS
Impos Point of Sale
Instagram
LINE
Oracle MICROS POS
Orderlina
Square POS
Stripe
TikTok
WhatsApp

Integrations Supported

Aloha Cloud by NCR Voyix
Apple Pay
Facebook
Facebook Messenger
Google Maps
Google Pay
H&L POS
Impos Point of Sale
Instagram
LINE
Oracle MICROS POS
Orderlina
Square POS
Stripe
TikTok
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$6 per room per month
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Trabble

Date Founded

2015

Company Location

Singapore

Company Website

www.trabble.co/products

Company Facts

Organization Name

Hotefy

Date Founded

2017

Company Location

Australia

Company Website

get.hotefy.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

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