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What is TracPro?

After recently assuming responsibility for a major service agreement that was previously overseen by a colleague, you find yourself confronted with missing essential contract files and incomplete communications between the parties involved. Although the available records indicate that performance standards appear to be met and customer satisfaction is reportedly high, casual conversations within the contract management team suggest a more troubling reality. Your thorough search eventually uncovers a physical copy of the service agreement; however, you are disappointed to discover that it has not been signed by the provider. In addition to this oversight, the document outlines several key performance indicators but fails to include any objective, measurable performance targets. To add to the complications, upon reviewing the agreement, you notice that the option to renew the contract is set to expire in just three months, with no possibility for unilateral extension. This pressing situation calls for immediate action to address the existing issues and assess the status of the service agreement to ensure that everything is in order before the deadline arrives. It is crucial to gather all necessary information and align with the stakeholders to navigate this challenging scenario effectively.

What is ONEview?

With a powerful set of features and a design specifically crafted for channel partners, ONEview enables users to create personalized dashboards, generate in-depth reports, and receive automated notifications for service renewals, warranty expirations, and license renewals. Furthermore, it offers the option to be white-labeled, providing businesses with a distinctive advantage while maintaining rigorous data security protocols to ensure that customer information is both protected and easily accessible. ONEview greatly improves the experience for channel users by facilitating a quick and efficient approach to monitor equipment and seamlessly renew service and support agreements, proving advantageous for various roles within the channel. This adaptability not only simplifies workflows but also equips users with the tools needed to proactively manage their resources, enhancing overall operational efficiency. Ultimately, the platform fosters a more integrated approach to resource management, making it an invaluable asset in the competitive landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Govology

Company Location

Australia

Company Website

www.govology.com.au

Company Facts

Organization Name

Managed Maintenance

Date Founded

2005

Company Location

United States

Company Website

www.managedmaint.com

Categories and Features

Contract Management

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management

Categories and Features

Contract Management

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

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