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What is Tracey Bug Cop?

Tracey is offered at no cost, but if you're able to, a monthly contribution of $5 would be greatly appreciated; nonetheless, her remarkable features remain accessible for free. Initially, the Tracey Bug Cop team functioned as a digital agency, where we discovered that the fees for our bug tracking software were prohibitively high. Although the software improved our workflow, we were often let down by the custom Kanban Boards. In search of a better solution that would work harmoniously with Trello, we decided to develop one ourselves. After five years of continuous improvement and several iterations, Tracey has transformed into a powerful and effective tool for visually monitoring bugs in any browser project. Users can choose a website to track for bugs and connect it to their Trello Board and List via Tracey’s settings. By simply entering a description of the issue in the pop-up window, it will quickly appear on your Trello Board, complete with a marker pinpointing the exact location of the problem, as well as vital information like browser version and screen resolution. This efficient workflow not only conserves valuable time but also helps maintain organization and focus throughout your project, ensuring that no issue goes unnoticed. In essence, Tracey has revolutionized the way teams approach bug tracking and project management.

What is Bugyard?

Bugyard revolutionizes the way visual feedback is collected from both team members and customers directly on your website, making the process effortless and devoid of complicated coding requirements. By streamlining the collection of feedback, it serves as an invaluable tool for managing visual comments, bug reporting, and all communications pertaining to your site. When users submit their feedback, Bugyard takes a screenshot of the page as they see it, providing you with an exact visual reference for context. Furthermore, it gathers essential information such as a direct link to the page, details about the user's browser and operating system, screen resolution, and viewport size, giving you valuable insights into the user's environment. This feature not only fosters collaboration among team members and clients but also alleviates the hassle of lengthy email threads. With Bugyard, receiving visual feedback from colleagues, early adopters, and clients is a fluid process, enriched with critical information like screenshots and technical specifications. The tool significantly accelerates bug resolution and enhances collaborative efforts when addressing website issues. Ultimately, Bugyard empowers customers to share their feedback, suggestions, and bug reports directly from your site, significantly boosting user engagement and enhancing the overall quality of your service. As a result, it transforms the feedback process into a more efficient and user-friendly experience for everyone involved.

Media

Media

Integrations Supported

Desktop.com

Integrations Supported

Desktop.com

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tracey Bug Cop

Company Location

Australia

Company Website

www.traceybugcop.com

Company Facts

Organization Name

Bugyard

Company Location

France

Company Website

bugyard.io

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

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