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What is TrackOx?

Boost your operational efficiency by leveraging Automated Job Creation and Assignments. Customize Job and Feedback templates to resonate with your Brand's identity within the application. Monitor your field team's performance in real-time to guarantee optimal effectiveness. Whether you're on the go or stationary, effortlessly manage your field workforce and assets with dependable connectivity and tracking capabilities. Interested in the latest updates regarding Jobs, Customer Feedback, Cost per Mile, or Agent Performance? Create your own tailored report to gather essential insights for improving workflow. Our Automated Job Assignment Algorithm can cut your Delivery costs and times by more than 30%. Optimize your Workforce to realize a greater ROI over time. With advanced Route Optimization, tasks can now be executed faster than ever before. Increase the daily job assignments for each field agent, thereby significantly boosting overall productivity levels. Enhance your Brand's reputation through quicker Deliveries, Real-Time Delivery Tracking, and an Instant Feedback Management System that keeps you one step ahead of competitors. This holistic strategy not only streamlines your operations but also drives long-term success and growth. By adopting these innovative practices, you position your business to thrive in a rapidly evolving marketplace.

What is ServiceNow Field Service Management?

Combine field service processes with different teams and mobile technology to promptly tackle and prevent issues, always prioritizing the safety of both clients and employees. Boost customer satisfaction through proficient management, ensuring that every task is executed correctly on the first attempt. Address client concerns during the first visit by automatically assigning the most qualified personnel for each job, while providing them with essential information through customer service integration. The flexible features of Field Service Management integrate crucial applications into customizable packages that adapt as your business grows. Break down operational silos, automate workflows, and streamline processes to lower expenses and increase revenue, relieving both customers and staff of unnecessary burdens. Furthermore, enhance dispatch deflection rates and promote teamwork between field service and customer support, connecting these areas to the wider organization for a cohesive operational flow. This strategy not only improves overall efficiency but also cultivates a culture of ongoing advancement across the entire business environment, leading to greater adaptability to future challenges. By embracing these practices, organizations can ensure they remain competitive and responsive in an ever-evolving market.

Media

Media

Integrations Supported

Integrations Supported

3CLogic
COZYROC SSIS+ Suite
RadiantOne

API Availability

API Availability

Pricing Information

$10 per month
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TrackOx

Date Founded

2016

Company Location

India

Company Website

www.trackox.com

Company Facts

Organization Name

ServiceNow

Date Founded

2003

Company Location

United States

Company Website

www.servicenow.com/products/field-service-management.html

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Categories and Features

Field Service Management

Contact Database
Contract Management
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Time Clock
Work Order Management

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