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What is Tract Systems?

Tract Systems delivers a comprehensive solution for managing field services, helping organizations improve their internal communication and optimize their operational workflows. By combining web, mobile, and advanced identification technologies, Tract Systems enhances tracking accuracy and supports real-time exchanges. Field technicians can easily access work orders, review customer histories, track time, and create invoices using any mobile device, providing them with the flexibility they need. Centralizing all vital business information allows for a thorough analysis of financial performance across multiple departments. Additionally, its GPS Fleet Management feature grants business owners crucial insights into asset locations and driver behaviors. The intuitive interface streamlines the process of tracking assets, facilitates route playback, and issues alerts for various scenarios like speeding or sudden stops. With Tract Systems, companies can not only boost their operational efficiency but also gain a deeper understanding of their field operations, ultimately leading to improved decision-making and customer satisfaction. This holistic approach ensures that businesses are well-equipped to handle the complexities of field service management.

What is ETrace?

With eTrace, you'll eliminate the risk of overlooking job invoicing, as it offers a detailed compilation of jobs labeled as "waiting to be invoiced," categorized by customer, allowing for easy job selection to generate invoices. You can also track the payment status of invoices, making it simple to oversee jobs that are still "not invoiced" or those that have "invoices not paid." The platform comes with powerful search functionalities, enabling you to locate customers using multiple criteria, including their first or last name, phone number, address, regional area, work order number, and even those customers pending booking. All files are securely housed on our high-performance servers situated in a safeguarded data center, which boasts fast network connections and a dependable infrastructure supported by a mirrored data backup system. Additionally, team members can effortlessly access their daily schedules and work orders from any location with internet access, whether they are at home, in a traditional office, or traveling, ensuring they remain informed and ready for any task. This level of accessibility not only promotes efficiency but also fosters a more cohesive work environment. Ultimately, the comprehensive tools and flexibility that eTrace provides contribute significantly to enhancing your team's overall productivity.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$89 per month

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Tract Systems

Date Founded

2015

Company Location

Canada

Company Website

www.tractsystems.com

Company Facts

Organization Name

ETRACE

Company Website

www.etrace.ca

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Time Clock
Work Order Management

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