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What is Traction Retail?

Retailers often encounter the difficulty of managing a young and frequently transient workforce, which can hinder their ability to forge a strong brand connection. To improve communication, collaboration, and overall training, it is crucial to develop an inviting environment for both frontline staff and their supervisors through a dynamic online community that provides them with essential tools to thrive in their positions. Traction Retail presents a customized solution utilizing the Salesforce platform, effectively closing the gap between retailers and their mobile workforce. By focusing on performance, autonomy, and transparent communication, Traction Retail enhances the customer experience across employees, locations, and brands alike. This approach streamlines communication and aligns operations across different stores, promoting stronger relationships between corporate headquarters, stakeholders, and sales staff. Furthermore, it simplifies scheduling, task management, and training via intuitive automated tools that are advantageous for both store managers and head office teams, ultimately fostering a more unified working environment. Such a comprehensive strategy not only enhances efficiency but also cultivates a feeling of community and belonging among employees, which can lead to greater job satisfaction and retention.

What is Ocasta Review?

Often, sales representatives display overwhelming enthusiasm by jumping straight into a sales pitch without understanding the customer's unique circumstances, leading to an immediate emphasis on the product. This tactic frequently neglects the customer's actual needs, often resulting in them leaving without making a purchase. The Review retail audit application empowers your sales force to perform quick, real-time assessments that align with your preferred customer journey and prioritize what the customer truly wants, thus improving the sales experience with every interaction. Without a systematic method in place, each retail audit or store visit becomes dependent on personal styles, processes, and viewpoints, resulting in inconsistent and frustrating experiences for both customers and store personnel. By implementing the Review retail visits and audit app, you can pinpoint critical moments that make a genuine difference, enabling you to cultivate a retail environment that greatly enhances the experiences of both customers and employees while providing staff with essential tools to drive sales. Ultimately, this approach not only fosters a more integrated and productive retail atmosphere but also creates a sense of satisfaction for everyone involved, leading to long-term relationships with customers. Investing in structured retail strategies can significantly transform the way your team interacts with shoppers.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$800 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Traction on Demand

Date Founded

2007

Company Location

Canada

Company Website

www.tractionretail.ca

Company Facts

Organization Name

Ocasta

Date Founded

2011

Company Location

United Kingdom

Company Website

ocastareview.com

Categories and Features

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Categories and Features

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Sales Coaching

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

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