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What is Traction Retail?

Retailers often encounter the difficulty of managing a young and frequently transient workforce, which can hinder their ability to forge a strong brand connection. To improve communication, collaboration, and overall training, it is crucial to develop an inviting environment for both frontline staff and their supervisors through a dynamic online community that provides them with essential tools to thrive in their positions. Traction Retail presents a customized solution utilizing the Salesforce platform, effectively closing the gap between retailers and their mobile workforce. By focusing on performance, autonomy, and transparent communication, Traction Retail enhances the customer experience across employees, locations, and brands alike. This approach streamlines communication and aligns operations across different stores, promoting stronger relationships between corporate headquarters, stakeholders, and sales staff. Furthermore, it simplifies scheduling, task management, and training via intuitive automated tools that are advantageous for both store managers and head office teams, ultimately fostering a more unified working environment. Such a comprehensive strategy not only enhances efficiency but also cultivates a feeling of community and belonging among employees, which can lead to greater job satisfaction and retention.

What is OpsCenter?

OpsCenter is an intuitive, comprehensive cloud-based platform specifically designed for the retail industry, focused on optimizing the management and execution of in-store tasks and communications. Being a cloud solution, it does away with the complexities of software installation and upkeep, enabling quick setup and easy configuration. Taking an operational approach to communication and task management, Opterus has developed a streamlined interface that demands minimal oversight from users in business roles. Its modular architecture allows OpsCenter to tackle the broad challenges of retail communications rather than merely addressing single issues. The platform has garnered significant user engagement throughout various levels of the retail organization, showcasing its effectiveness. Furthermore, updates are delivered promptly, are free of charge, and are easy to implement, while tailored workflows can be created without requiring any programming knowledge. This adaptability and ease of use make OpsCenter an indispensable tool for retailers striving to improve their operational productivity and effectiveness. Ultimately, its comprehensive features and user-centric design position it as a critical resource for enhancing retail success.

Media

Media

Integrations Supported

Salesforce
StackStorm

Integrations Supported

Salesforce
StackStorm

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Traction on Demand

Date Founded

2007

Company Location

Canada

Company Website

www.tractionretail.ca

Company Facts

Organization Name

Opterus Inc.

Company Location

Canada

Company Website

opterus.com

Categories and Features

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Categories and Features

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

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