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What is TradePA?

TradePA functions as a dedicated AI assistant tailored for tradespeople in the UK, simplifying job management. By simply conveying your requirements, the assistant efficiently manages all subsequent tasks. While on the road, you can verbally relay job specifics, and it will create a quote based on your input, seeking your confirmation before forwarding it to the client. Once the client approves, it generates an invoice ready for delivery. In instances of delayed payment, it will automatically compose a reminder for you to send out. Additionally, you can easily schedule appointments by voice, and if you snap a picture of a receipt, it will promptly categorize the related expense. Important certifications, such as EICR, EIC, Minor Works, and Landlord Gas Safety, can be completed using voice commands at the job site and signed directly on the screen. Customers enjoy the convenience of making payments via a card link, streamlining the transaction process. TradePA offers two distinct voices, Cara and Dave, which can be activated by specific wake phrases, while a typing option is available for those who prefer it. Engaging with your PA feels conversational, much like interacting with a human assistant. This service is ideal for sole traders and small enterprises with one to three employees who wish to concentrate on their trade instead of administrative duties. For only £10 a month, you can start with a 14-day free trial that requires no credit card information. Currently, it is accessible on Android, with plans for an iPhone version to be released shortly on Apple. With TradePA, you can optimize your workflow, minimize paperwork, and boost productivity, ultimately allowing you to devote more time to your craft while leaving the administrative tasks to your assistant. This efficiency not only maximizes your output but also enhances your overall job satisfaction.

What is Cingo?

As smartphone usage continues to grow, users increasingly depend on their devices for a wide range of activities such as shopping, navigation, gaming, and now customer support. Historically, customers have been forced to leave their apps to make phone calls, start chats, or send emails, which often leads to annoyance and can contribute to lost sales, unfavorable feedback, and decreased customer loyalty. Our cutting-edge technology enables real-time connections with customers through messaging, rich chat, voice, and video, all seamlessly integrated into your application. Conversations can effortlessly shift between chat, voice, and video formats, even transitioning from mobile to desktop devices, ensuring a seamless experience throughout. Gone are the frustrating days of needing customers to spell out their names or recite serial numbers. Whether it's dispatching a tow truck for roadside assistance or sending a professional for home installation, we simplify the process for you. Customers can briefly describe their issue and choose a suitable time for follow-up, while the expert assesses the request and prepares a solution in advance, which saves time for all parties involved. This streamlined approach not only improves the customer experience but also fosters greater loyalty and satisfaction among users, solidifying your brand's reputation in an increasingly competitive market.

Media

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Integrations Supported

Slack
Zendesk

Integrations Supported

Slack
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

£10/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TradePA

Date Founded

2025

Company Location

United Kingdom

Company Website

tradepa.ai

Company Facts

Organization Name

Cingo

Date Founded

2015

Company Location

United States

Company Website

www.cingo.me

Categories and Features

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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