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What is Trail?

Trail revolutionizes the conventional paper-based workflows, enabling teams to manage their daily responsibilities with greater efficiency. From overseeing check openings to executing cash outs and maintaining compliance, you can be confident that all details are meticulously tracked. Essential information that was previously scattered across paper records, spreadsheets, and emails is now consolidated in one place. Often, lengthy and expensive audits only uncover issues after they have occurred, leading to unnecessary complications. By keeping impeccable records of your food hygiene inspections, you can easily demonstrate HACCP compliance during evaluations. Scheduled assessments and documented records empower you to proactively adhere to regulatory requirements. Trail acts as a thorough repository for all operations, facilitating smooth internal audits and external reviews. Furthermore, you can identify areas for improved efficiency across your organization while decreasing head office administrative tasks by 25%. You have the option to use your existing checks or choose from a collection of templates, including those for new coronavirus measures. Trail supports both new and veteran team members in executing tasks at the right times, thus reducing the need for extensive onboarding. This cutting-edge platform not only simplifies processes but also fosters a culture of accountability among your teams, ultimately leading to a more organized and efficient workplace. With Trail, organizations can expect to see enhanced productivity and a significant reduction in errors.

What is Digital Dining?

Digital Dining stands out as the perfect point of sale solution for a variety of establishments, including hotel restaurants needing a flexible system for charging rooms, bars requiring swift cash transaction capabilities, and table service restaurants that seek effective management of reservations and waitlists. By boosting staff efficiency, you can craft personalized experiences that encompass everything from guest seating and service to payment processing and managing customer information, such as loyalty card details. This system brings POS functionalities right to your guests, streamlining their time spent at the bar, on patios, and at tables. With the availability of portable handheld devices, servers are able to quickly take and submit orders, answer questions, and more effectively market additional menu items. You can also ensure that your most popular offerings are always in stock while monitoring which team members excel in upselling, as well as identifying the dishes and promotions that deliver the highest profit margins. Additionally, gain critical insights into every significant aspect of your restaurant and franchise through detailed, tailored reporting options. You have the added benefit of customizing and designing your own checks, receipts, authorization slips, and preparation layouts, which enhances branding and personalization in your venue. This extensive level of personalization not only elevates the dining experience for guests but also empowers staff to perform their roles more effectively. Ultimately, the integration of Digital Dining into your operations can lead to improved customer satisfaction and increased revenue.

Media

Media

Integrations Supported

Deputy
Google Drive
Microsoft Excel

Integrations Supported

Flipdish
HubWorks Retail Task Management System
WISK

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

The Access Group

Company Location

United Kingdom

Company Website

trailapp.com

Company Facts

Organization Name

Menusoft Systems

Date Founded

1984

Company Location

United States

Company Website

www.heartland.us/products/point-of-sale/restaurant/digital-dining

Categories and Features

Restaurant Management

Billing & Invoicing
Employee Management
Inventory Management
Kitchen Management
Menu Management
Table Management

Categories and Features

Point of Sale

Not specified

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management

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