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What is Trails?

Trails is an innovative tool that transforms the way teams document and share processes by automatically recording every step and generating professional step-by-step guides. This eliminates the tedious task of manually capturing screenshots and writing notes, speeding up documentation workflows significantly. Users can easily edit their guides by adding helpful tips, annotating images, and blurring sensitive data to maintain privacy. Trails supports multiple sharing options, including link sharing, embedding in internal knowledge bases, and exporting to PDF for flexible distribution. Its free plan offers unlimited public guides and users, making it accessible for teams of all sizes without expensive subscription barriers. The platform is ideal for streamlining operations, improving onboarding, and reducing support loads by providing clear, accessible instructions to employees and customers alike. Use cases range from HR training and IT troubleshooting to client consulting and operational SOPs. Trails bridges communication gaps between technical and non-technical stakeholders, enabling seamless knowledge transfer. No sign-up or commitment is required to start building guides, allowing immediate productivity gains. By standardizing workflows and empowering self-service, Trails helps organizations reduce errors and increase efficiency.

What is Fluency?

Fluency acts as a catalyst for process excellence by making automation accessible to all departments within an organization, starting with the documentation process. With a simple click to initiate and perform a task, Fluency generates comprehensive, step-by-step documentation automatically. Leveraging AWS technology, Fluency enables efficient centralization and security of essential business processes. As a groundbreaking platform, it equips organizations to fully utilize their documented workflows. The array of features offered by Fluency drives businesses toward achieving excellence in their processes, highlighting the significance of documentation from the very beginning. Each organization has distinct processes, whether they are compliance-focused financial entities or local healthcare providers, often involving critical and sensitive data, which is why Fluency prioritizes security. The platform is designed with simplicity in mind, eliminating the need for complicated integrations and ensuring an easy onboarding experience. Should you have specific IT requirements, security protocols, or team structures, please reach out, and we will be happy to facilitate a smooth setup. Moreover, our unwavering dedication to customer support guarantees that you will receive ongoing assistance throughout your automation journey, reinforcing your confidence in adopting this innovative solution. This commitment to service ensures that every user feels empowered to optimize their operational efficiency.

Media

No images available

Media

Integrations Supported

Amazon Web Services (AWS)
Confluence
Gmail
Google Drive
Microsoft SharePoint
Notion
monday.com

Integrations Supported

Amazon Web Services (AWS)
Confluence
Gmail
Google Drive
Microsoft SharePoint
Notion
monday.com

API Availability

Has API

API Availability

Has API

Pricing Information

$15/editor/month
Free Trial Offered?
Free Version

Pricing Information

$26.94 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Trails

Date Founded

2025

Company Location

United States

Company Website

trails.so/

Company Facts

Organization Name

Fluency

Date Founded

2023

Company Location

Australia

Company Website

getfluency.com.au

Categories and Features

Categories and Features

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

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