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ServiceaideServiceaide offers a user-friendly service management solution that can be deployed in a matter of weeks instead of taking months. You will experience a tangible return on investment with minimal administrative costs and swift implementation. This adaptable platform can be utilized either on-premises or through cloud services. Built on ITIL best practices, Serviceaide encompasses all the essential components your team needs. You have the flexibility to choose the environment that aligns with your technological, infrastructural, and compliance requirements. Furthermore, Serviceaide stands out as a comprehensive and cost-effective option, equipping IT personnel with the necessary tools to handle everything from ticketing to incident, change, and asset management efficiently. In addition to its robust functionalities, Serviceaide includes a virtual agent, self-service portals, and AI-driven features to enhance both analyst and user productivity. By automating processes across technical workflows and business services, organizations can significantly boost their operational agility. This makes Serviceaide not just a solution, but a strategic partner in driving business success.
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ManageEngine ServiceDesk PlusServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.
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PipefyPipefy serves as a business process management platform enhanced by AI, allowing organizations to conserve IT resources while enabling business teams to independently create and implement up to 85% of their workflows across various departments, including HR, IT, Finance, Marketing, and Sales. With a user-friendly interface, users can effortlessly construct, monitor, automate, and oversee any tailored workflow, regardless of its complexity, without requiring any technical expertise. The no-code BPM software from Pipefy offers a comprehensive end-to-end operation that significantly boosts team productivity, as well as enhances control and visibility throughout the entire process from initiation to completion. By facilitating quicker deployment, reducing implementation costs, and simplifying process complexity alongside preventing costly stack sprawl, Pipefy integrates a robust security suite and offers out-of-the-box connections to over 300 applications and systems, including seamless HTTP/HTTPS integration for broader connectivity. This comprehensive approach not only streamlines operations but also empowers teams to focus on higher-value tasks by minimizing technical barriers.
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ConnectWise AutomateConnectWise Automate enables rapid resolution of IT issues, streamlining processes for technology teams. This powerful platform for remote monitoring and management (RMM) enhances the productivity of IT personnel. It empowers teams to pinpoint devices and users in need of proactive oversight, eliminate obstacles to service delivery, and manage a greater number of endpoints efficiently, all without increasing their workload. As a result, organizations can maintain a higher level of service and support.
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SuperOpsSuperOps is an innovative all-in-one PSA-RMM platform tailored for driven MSPs aiming for effective growth. Enhanced by AI capabilities and intelligent automation, SuperOps provides an extensive array of features, ranging from IT documentation to project management, guaranteeing that MSPs can find all necessary tools under one roof. Eliminate the hassle of using various disjointed applications—SuperOps enables MSPs to transition away from obsolete, scattered systems with a cloud-native solution designed for ease of use and efficiency. Discover a cohesive, contemporary platform that simplifies operations and transforms the management of IT services into a hassle-free experience, paving the way for enhanced productivity.
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Rev.io PSAAre you tired of struggling with insufficient time, funds, and resources to expand your business? Rev.io PSA (previously known as Tigerpaw One) offers an excellent solution to elevate your technology services company without the need to bring on new employees. Are you frustrated with the chaos of using multiple systems that fail to integrate? With Rev.io PSA, there's no longer a requirement for various resources to reach your objectives. This platform can effectively automate your operations and enhance your workflow. Are you annoyed by the financial losses caused by inadequate asset tracking? You might be unaware of what inventory you have on hand, in your vehicles, or at client locations. Are you feeling the pressure of not being able to capture all your billable hours? The efficiency of your technicians directly impacts your bottom line, and labor costs can be one of the largest expenditures. With just a simple tap, you can access their work logs, evaluate efficiency metrics, and get a comprehensive view of billable hours, allowing you to optimize performance and increase profitability. By streamlining these processes, you can focus your efforts on growing your business instead of managing complications.
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AteraAtera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AIâ„¢ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!
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ConnectWise RMMOversee your clients' IT systems effectively by utilizing ConnectWise RMM, a comprehensive software solution designed to provide proactive management tools along with NOC services that will surpass client expectations. With the rising number of vulnerabilities each year, prioritizing smart patching has become crucial; our system automatically tests and deploys patches whenever feasible while minimizing the installation of harmful updates. This ensures that your clients remain secure, allowing you to focus less on endpoint management and dedicate more time to expanding your business. Finding, hiring, and keeping top-tier talent can be a significant challenge, with 81% of IT leaders affirming that securing the right professionals is tough. By incorporating ConnectWise RMM and NOC services, you can access the necessary expertise and problem-solving capabilities to fulfill your clients' needs without the burden of increasing your workforce. Ultimately, this strategic approach not only enhances client satisfaction but also positions your business for sustainable growth in a competitive market.
What is Transformer Cobol?
Morphis Transformer for Automating COBOL Refactoring to Serverless Cloud Solutions When moving workloads from mainframe systems to the cloud, organizations generally evaluate two primary approaches: Re-hosting, which is a simpler technique that keeps the original code intact with few modifications, and Refactoring, a more strategic method that entails building new applications using modern programming languages from legacy systems. At first glance, Re-hosting may appear more beneficial due to its lower financial implications and diminished risks. Nevertheless, with the application of extensive automation in the Refactoring process, both Re-hosting and Refactoring can be carried out within projects that demonstrate similar timelines, risks, and costs. In this framework, we introduce the Morphis Automated Refactoring method, tailored specifically to support the transition from COBOL/CICS OLTP applications to contemporary single-page applications, incorporating JavaEE or .NET server logic while effortlessly connecting to cloud-native services. Furthermore, this groundbreaking technique empowers organizations to significantly reduce their overall costs. Ultimately, adopting such a transformative approach can lead to improved efficiency and greater agility in the development of applications, positioning organizations for success in a competitive landscape.
What is AWS Mainframe Modernization?
The AWS Mainframe Modernization service provides a unique platform designed to assist in the migration and enhancement of on-premises mainframe applications to a fully-managed, cloud-native runtime environment hosted on AWS. By transitioning to this service, organizations can significantly reduce the substantial costs associated with traditional mainframe operations, which often include hefty hardware and staffing expenditures. It offers users a comprehensive suite of tools, infrastructure, and software that are specifically tailored for refactoring and transforming legacy applications, enabling a smooth migration process. Utilizing a cloud-native service allows users to accelerate their modernization efforts while also enabling extensive regression testing capabilities. The AWS Mainframe Modernization service includes a range of managed tools that support the efficient modernization, migration, testing, and operation of mainframe applications. By leveraging industry-specific expertise, organizations can not only hasten their modernization projects but also improve the overall results. This strategic approach minimizes project complexity and encourages better collaboration among various teams. Furthermore, through the integration of AWS Blu Age, the automation of transforming legacy language applications into agile Java-based services using modern web frameworks becomes achievable, thus enhancing the transition to the cloud. Embracing this innovative service can substantially ease the modernization journey for organizations, ultimately driving greater operational effectiveness and competitiveness in their respective markets. Overall, the AWS Mainframe Modernization service stands as a transformative solution for businesses aiming to thrive in a rapidly evolving technological landscape.
Integrations Supported
Amazon Web Services (AWS)
Java
Precisely
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$0.31 per hour
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Morphis Tech
Company Location
Portugal
Company Website
morphis-tech.com
Company Facts
Organization Name
Amazon
Date Founded
1994
Company Location
United States
Company Website
aws.amazon.com/mainframe-modernization/
Categories and Features
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management