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What is TransparenSEE by DAC?

TransparenSEE is a multi-location marketing and local optimization platform developed by DAC for organizations managing large networks of stores, offices, branches, or service locations. The system provides a single dashboard for controlling listings, customer reviews, social media activity, local search performance, and other aspects of a brand's local digital presence. Centralized location data management helps teams keep addresses, phone numbers, business hours, and other information accurate and consistent across relevant online platforms. Its reputation management capabilities bring reviews and feedback from multiple channels into one environment so teams can monitor and respond without moving between separate services. Automated filtering and alerting can help identify problematic social content, compliance issues, or interactions that may require attention. TransparenSEE's Enterprise Social Manager allows organizations to create, schedule, and manage social content at the individual-location level while maintaining centralized oversight. The platform also provides analytics that can help teams understand customer engagement and determine when or where local content is performing effectively. Local Rank+ gives marketers tools for monitoring local organic search visibility and evaluating how individual locations perform in search results. Prompt tracking helps organizations measure how their locations or brands appear within AI-powered search and conversational discovery experiences. Because the platform combines listings, reputation, social media, search intelligence, and automation, organizations can manage local marketing activity without maintaining separate workflows for every location. TransparenSEE is especially suited to enterprise brands that need centralized governance while still allowing individual locations to maintain an active and accurate local presence.

What is Birdeye?

Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.

Media

Media

Integrations Supported

Facebook
Google Business Profile
LinkedIn

Integrations Supported

Facebook
Google Business Profile
LinkedIn
AdvancedMD
DentiMax
Fivestars
HomeGauge
Kajabi
Limo Anywhere
LiveRez
OfficeMate
QuickBooks Online
RealPage
STORIS
Stackreaction
WebRezPro
Wufoo
Zenoti
mHelpDesk
storEDGE

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$250/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DAC Group

Date Founded

1972

Company Location

United States

Company Website

www.dacgroup.com/tech-platforms/local-optimization/transparensee/

Company Facts

Organization Name

Birdeye

Date Founded

2012

Company Location

United States

Company Website

birdeye.com

Categories and Features

Categories and Features

AI Review Management

Not specified

Brand Protection

Case Management
Marketplace Monitoring
Prioritization
Social Media Monitoring

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Conversational Marketing

Appointment Scheduling
Chatbot
Mobile Messaging
Multi-Channel Communication

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Personalization

Customer Engagement

Analytics
Communication Management
Content Syndication
Feedback Collection
Live Chat

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Live Chat

Canned Responses
Customizable Branding
Proactive Chat
Website Visitor Tracking

Local Marketing

Feedback Management
Live Chat
Online Listings Management
Review Management

Local SEO

Not specified

Payment Processing

ACH Check Transactions
Debit Card Support
Mobile Payments
Online Payments
POS Transactions

Referral

Campaign Management
Contact Management
Feedback Management
Loyalty Program
Referral Tracking
Rewards Management

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

SEO

Competitor Analysis
Dashboard
Keyword Tracking
Rank Tracking

SMS Marketing

Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging

Social Listening

Not specified

Social Media Monitoring

Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Reputation Management
Sentiment Analysis
Trend Tracking

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

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