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QEvalQEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.
What is Transync AI?
Transync AI represents a cutting-edge solution for translation and interpretation, utilizing artificial intelligence to enable real-time, multilingual communication across a variety of contexts such as business meetings, phone conversations, travel, or casual discussions. By harnessing state-of-the-art technologies like end-to-end speech recognition, neural translation, and natural voice synthesis, it facilitates two-way voice translation with remarkably low latency—usually under half a second—allowing users to engage in dialogue as if they were speaking the same language. With support for more than 60 languages, its unique dual-screen layout provides a simultaneous view of both the original speech and its translation, greatly improving comprehension and clarity for all involved parties. Moreover, Transync AI's advanced features include speaker recognition and automatic language detection, which accurately identify the speaker and the language being used, thus ensuring precise translations without requiring user intervention. After conversations conclude, the platform can produce detailed transcripts and AI-generated summaries in various languages, serving as an invaluable asset for effective communication and record-keeping. Not only does it offer powerful functionality, but its intuitive interface also guarantees ease of use for individuals from diverse backgrounds, making it accessible to a wide range of users. This combination of advanced technology and user-centric design positions Transync AI as a premier solution for modern communication challenges.
What is JotMe?
In workplaces where multiple languages are spoken, communication obstacles can impede teamwork, interviews, sales processes, and strategies for expanding globally. JotMe addresses this issue by offering real-time translation, transcription services, and automated generation of meeting notes, documents, and emails tailored to your unique context and sector. This capability allows meeting participants to focus on critical decision-making, setting follow-up tasks, and handling responsibilities that arise after meetings, without the distraction of needing translation, thus facilitating a seamless collaborative environment regardless of language during and after discussions. As a result, teams experience improved productivity and efficiency, which ultimately contributes to achieving more successful project outcomes. Additionally, by streamlining communication, organizations can foster a more inclusive atmosphere that encourages diverse perspectives and innovative ideas.
Media
No images available
API Availability
Has API
API Availability
Has API
Pricing Information
$8.99 per
Free Trial Offered?
Free Version
Pricing Information
$7/user/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Transync AI
Company Location
China
Company Website
www.transyncai.com
Company Facts
Organization Name
JotMe
Date Founded
2021
Company Location
United Kingdom
Company Website
www.jotme.io
Categories and Features
Categories and Features
Transcription
AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding
