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What is TraqDesk?

TraqDesk is an all-encompassing software solution tailored for the oversight of employee PCs across a range of business settings, including call centers, IT companies, lead management groups, BPOs, and sales departments. Users are able to monitor several screens simultaneously on a single interface or enlarge any screen to full size at video playback speeds. The software also facilitates remote mouse and keyboard control, allows for the locking of PCs, and includes a feature for recording screens in video format. Immediate alerts are provided when a USB drive is connected, offering details such as the drive name, the specific computer in use, the time of connection, and an automatic screenshot to capture the event. Furthermore, it includes website blocking features and empowers administrators to implement daily usage restrictions for individual teams. The platform effectively tracks both active and idle hours, generating productivity metrics alongside data on the most frequently accessed websites and applications. Attendance is automatically documented based on PC activity, taking into account late arrivals, breaks, and overtime, while producing a monthly timesheet that can be easily exported in CSV format. Convenience is a key feature, as the system is hosted and requires no complex server setups or VPNs; all that’s needed is to share an installation link, allowing the PC to be ready for monitoring in roughly two minutes, regardless of location. Importantly, TraqDesk prioritizes user privacy by refraining from recording keystrokes, thereby concentrating on enhancing productivity rather than engaging in intrusive surveillance tactics. In summary, this software presents a secure and effective method for managing employee productivity while upholding the principle of privacy for all users involved.

What is Berqun?

Berqun offers valuable insights into how employees distribute their time during working hours. By utilizing these insights, you can identify individuals who may not be performing at their best and work together to improve overall productivity. The platform monitors employee activities and converts them into sophisticated performance metrics that support better decision-making processes. The BQ scores are calculated based on the amount of time spent on websites and applications categorized by you as either productive or distracting. This allows for a comprehensive understanding of employees' daily tasks, helping differentiate between what contributes to their productivity and what detracts from it. Moreover, you can opt to take screenshots of employee screens at chosen intervals to further analyze their work habits. The Office TV feature provides a blurred view of employee screens, which safeguards sensitive information while offering a general perspective of their work surroundings. This innovative strategy fosters increased transparency and accountability within the workplace, ultimately leading to a more engaged and efficient workforce. Understanding how employees spend their time can significantly enhance your management strategies and contribute to a more productive organizational culture.

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Integrations Supported

Microsoft Teams
Slack

Integrations Supported

API Availability

API Availability

Pricing Information

₹500/PC/month
₹500 per PC monthly, billed in advance and cancellable each month; annual option ₹5,000 per PC upfront. GST extra. Hosting, setup, and support are included; no minimum PC count.
Free Trial Offered?

Pricing Information

$7.50 per staff per month
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

TraqDesk

Date Founded

2020

Company Location

India

Company Website

traqdesk.com

Company Facts

Organization Name

Berqun

Date Founded

2005

Company Location

Canada

Company Website

www.berqun.com/en/home

Categories and Features

Employee Monitoring

Not specified

Categories and Features

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Productivity Analysis
Screen Activity Recording
Time & Attendance
Time Tracking

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