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What is TraqDesk?

TraqDesk is an all-encompassing software solution tailored for the oversight of employee PCs across a range of business settings, including call centers, IT companies, lead management groups, BPOs, and sales departments. Users are able to monitor several screens simultaneously on a single interface or enlarge any screen to full size at video playback speeds. The software also facilitates remote mouse and keyboard control, allows for the locking of PCs, and includes a feature for recording screens in video format. Immediate alerts are provided when a USB drive is connected, offering details such as the drive name, the specific computer in use, the time of connection, and an automatic screenshot to capture the event. Furthermore, it includes website blocking features and empowers administrators to implement daily usage restrictions for individual teams. The platform effectively tracks both active and idle hours, generating productivity metrics alongside data on the most frequently accessed websites and applications. Attendance is automatically documented based on PC activity, taking into account late arrivals, breaks, and overtime, while producing a monthly timesheet that can be easily exported in CSV format. Convenience is a key feature, as the system is hosted and requires no complex server setups or VPNs; all that’s needed is to share an installation link, allowing the PC to be ready for monitoring in roughly two minutes, regardless of location. Importantly, TraqDesk prioritizes user privacy by refraining from recording keystrokes, thereby concentrating on enhancing productivity rather than engaging in intrusive surveillance tactics. In summary, this software presents a secure and effective method for managing employee productivity while upholding the principle of privacy for all users involved.

What is CleverControl?

CleverControl is a vital resource for organizations, ensuring the welfare of employees, effective tracking of productivity, and robust data protection. By leveraging artificial intelligence, it aids business leaders in reducing the time required for evaluating employee efficiency. Notable Features Include: Call Recording: Record and assess calls to enhance communication strategies. Face Recognition: Boost security with accurate identification methods. Live Webcam and Real-Time Monitoring. Application Tracking: Monitor software usage to maximize resource efficiency. Web Activity Monitoring: Oversee browsing habits, searches, and interactions to uphold compliance and manage risks. Time Management: Keep track of working hours and tasks for streamlined oversight. Offline Activity Logging: Document offline behavior to gain a complete understanding of employee actions. Detailed Reporting: Access in-depth reports on various activities. Diverse Solutions: CleverControl provides a cloud-based option for remote teams, alongside an on-premise version that emphasizes stringent data security. The on-premise version confines monitoring to within your organization’s network, allowing for better data governance. Furthermore, CleverControl's On-Premise Local version is designed for ease of use, eliminating the need for complex configurations on company servers, making it an accessible choice for businesses of all sizes.

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Integrations Supported

Microsoft Teams
Slack

Integrations Supported

API Availability

API Availability

Pricing Information

₹500/PC/month
₹500 per PC monthly, billed in advance and cancellable each month; annual option ₹5,000 per PC upfront. GST extra. Hosting, setup, and support are included; no minimum PC count.
Free Trial Offered?

Pricing Information

$4.70 per month
Annual billing
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

TraqDesk

Date Founded

2020

Company Location

India

Company Website

traqdesk.com

Company Facts

Organization Name

CleverControl

Date Founded

2009

Company Location

United States

Company Website

clevercontrol.com

Categories and Features

Employee Monitoring

Not specified

Categories and Features

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Remote Work

Employee Monitoring
Remote Support

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