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What is TraqDesk?

TraqDesk is an all-encompassing software solution tailored for the oversight of employee PCs across a range of business settings, including call centers, IT companies, lead management groups, BPOs, and sales departments. Users are able to monitor several screens simultaneously on a single interface or enlarge any screen to full size at video playback speeds. The software also facilitates remote mouse and keyboard control, allows for the locking of PCs, and includes a feature for recording screens in video format. Immediate alerts are provided when a USB drive is connected, offering details such as the drive name, the specific computer in use, the time of connection, and an automatic screenshot to capture the event. Furthermore, it includes website blocking features and empowers administrators to implement daily usage restrictions for individual teams. The platform effectively tracks both active and idle hours, generating productivity metrics alongside data on the most frequently accessed websites and applications. Attendance is automatically documented based on PC activity, taking into account late arrivals, breaks, and overtime, while producing a monthly timesheet that can be easily exported in CSV format. Convenience is a key feature, as the system is hosted and requires no complex server setups or VPNs; all that’s needed is to share an installation link, allowing the PC to be ready for monitoring in roughly two minutes, regardless of location. Importantly, TraqDesk prioritizes user privacy by refraining from recording keystrokes, thereby concentrating on enhancing productivity rather than engaging in intrusive surveillance tactics. In summary, this software presents a secure and effective method for managing employee productivity while upholding the principle of privacy for all users involved.

What is OfficeView?

Instant OfficeView is an innovative attendance board that updates in real-time, eliminating the necessity for server polling to display the names and statuses of users currently utilizing the application. It includes an optional feature to detect presence, allowing you to see who is actively engaging with their mouse or keyboard. Messages and communications are exchanged instantly, facilitating virtual meetings where participants can easily join from their desks. By implementing Instant OfficeView, organizations can significantly improve customer service and enhance client satisfaction. Receptionists in many businesses are crucial in creating a favorable first impression for visitors, and with real-time updates on employee statuses, they can manage incoming calls more effectively. When you power on your computer, the application automatically sets your status to "In," and it changes to "Out" when you shut it down, signifying that you are no longer online. A mere click lets you modify your status to "In," "Out," or "Busy," making it easy to convey your availability to others. This effortless synchronization of status updates guarantees that all team members are well-informed about their colleagues' current availability, fostering better communication and collaboration within the workplace. Ultimately, Instant OfficeView serves as a vital tool in streamlining office operations and enhancing overall team effectiveness.

Media

No images available

Media

Integrations Supported

Microsoft Teams
Slack

Integrations Supported

API Availability

API Availability

Pricing Information

₹500/PC/month
₹500 per PC monthly, billed in advance and cancellable each month; annual option ₹5,000 per PC upfront. GST extra. Hosting, setup, and support are included; no minimum PC count.
Free Trial Offered?

Pricing Information

$20.00

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

TraqDesk

Date Founded

2020

Company Location

India

Company Website

traqdesk.com

Company Facts

Organization Name

OfficeView Software

Company Website

www.officeview.com

Categories and Features

Employee Monitoring

Not specified

Categories and Features

Workforce Management

Employee Lifecycle Management

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