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What is TraqDesk?

TraqDesk is an all-encompassing software solution tailored for the oversight of employee PCs across a range of business settings, including call centers, IT companies, lead management groups, BPOs, and sales departments. Users are able to monitor several screens simultaneously on a single interface or enlarge any screen to full size at video playback speeds. The software also facilitates remote mouse and keyboard control, allows for the locking of PCs, and includes a feature for recording screens in video format. Immediate alerts are provided when a USB drive is connected, offering details such as the drive name, the specific computer in use, the time of connection, and an automatic screenshot to capture the event. Furthermore, it includes website blocking features and empowers administrators to implement daily usage restrictions for individual teams. The platform effectively tracks both active and idle hours, generating productivity metrics alongside data on the most frequently accessed websites and applications. Attendance is automatically documented based on PC activity, taking into account late arrivals, breaks, and overtime, while producing a monthly timesheet that can be easily exported in CSV format. Convenience is a key feature, as the system is hosted and requires no complex server setups or VPNs; all that’s needed is to share an installation link, allowing the PC to be ready for monitoring in roughly two minutes, regardless of location. Importantly, TraqDesk prioritizes user privacy by refraining from recording keystrokes, thereby concentrating on enhancing productivity rather than engaging in intrusive surveillance tactics. In summary, this software presents a secure and effective method for managing employee productivity while upholding the principle of privacy for all users involved.

What is Repair Traq?

Introducing a simple and intuitive cloud-based platform crafted to enhance the management of your repair business! This innovative solution comes packed with features that allow you to oversee repairs, create work orders, formulate quotes, issue invoices, and manage follow-ups effortlessly, making it the perfect alternative to outdated spreadsheets and paperwork. By using Repair Traq, you can dedicate more time to connecting with your clients and growing your business. Not only does Repair Traq optimize your operations, but it also keeps your customers updated with automated and personalized status emails. You have the flexibility to create your own Repair Tickets, Invoices, and correspondence, ensuring that everything aligns with your specific requirements. Our Repair Modules can be fully customized to accommodate any repair-focused business model, and we are dedicated to guiding you through every step of the process. Repair Traq is not just a tool; it’s a comprehensive and user-friendly solution for repair tracking, applicable to a wide range of service-oriented industries, boosting efficiency by enabling the storage of work orders, quotes, and invoices in a highly flexible database. Seize the opportunity to revolutionize your repair business management with Repair Traq today, and experience the difference it can make in your operations!

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Integrations Supported

Microsoft Teams
Slack

Integrations Supported

API Availability

API Availability

Pricing Information

₹500/PC/month
₹500 per PC monthly, billed in advance and cancellable each month; annual option ₹5,000 per PC upfront. GST extra. Hosting, setup, and support are included; no minimum PC count.
Free Trial Offered?

Pricing Information

$15 per month
Free Version

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Online Training

Company Facts

Organization Name

TraqDesk

Date Founded

2020

Company Location

India

Company Website

traqdesk.com

Company Facts

Organization Name

Upland Consulting Group

Company Location

United States

Company Website

www.repairtraq.com

Categories and Features

Employee Monitoring

Not specified

Categories and Features

Repair Shop

Billing & Invoicing
Intake Forms
Inventory Management
Repair Tracking

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