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What is TraqDesk?

TraqDesk is an all-encompassing software solution tailored for the oversight of employee PCs across a range of business settings, including call centers, IT companies, lead management groups, BPOs, and sales departments. Users are able to monitor several screens simultaneously on a single interface or enlarge any screen to full size at video playback speeds. The software also facilitates remote mouse and keyboard control, allows for the locking of PCs, and includes a feature for recording screens in video format. Immediate alerts are provided when a USB drive is connected, offering details such as the drive name, the specific computer in use, the time of connection, and an automatic screenshot to capture the event. Furthermore, it includes website blocking features and empowers administrators to implement daily usage restrictions for individual teams. The platform effectively tracks both active and idle hours, generating productivity metrics alongside data on the most frequently accessed websites and applications. Attendance is automatically documented based on PC activity, taking into account late arrivals, breaks, and overtime, while producing a monthly timesheet that can be easily exported in CSV format. Convenience is a key feature, as the system is hosted and requires no complex server setups or VPNs; all that’s needed is to share an installation link, allowing the PC to be ready for monitoring in roughly two minutes, regardless of location. Importantly, TraqDesk prioritizes user privacy by refraining from recording keystrokes, thereby concentrating on enhancing productivity rather than engaging in intrusive surveillance tactics. In summary, this software presents a secure and effective method for managing employee productivity while upholding the principle of privacy for all users involved.

What is SuperSee?

SuperSee is a comprehensive platform that enhances visibility into workforce activities and boosts productivity intelligence, specifically addressing the requirements of organizations by delivering valuable insights into work patterns across various environments, including office, remote, and hybrid teams. This cutting-edge solution provides both instantaneous and retrospective visibility through an array of features such as live screen monitoring, scheduled screenshots, Work Replay, automated timesheets, and detailed analytics on application and website usage, productivity patterns, workload evaluations, and thorough team-level reporting. By utilizing these capabilities, managers can effectively comprehend how their team members distribute their work hours, identify trends in productivity and workload imbalances, reduce reliance on manual reporting, and improve their strategic decision-making processes. Moreover, SuperSee integrates functionalities for device management, role-based access control, team management, offline activity tracking with automatic syncing, daily performance insights, and compatibility with various operating systems like Windows, macOS, and Linux. Designed particularly for teams engaged in computer-based tasks, SuperSee equips organizations to bolster visibility, guarantee accountability, and achieve operational transparency, all while eliminating the dependency on manual updates or assumptions. As a result, SuperSee not only streamlines the management process but also fosters a more productive work atmosphere, allowing organizations to focus on what truly matters—enhancing performance and achieving their objectives.

Media

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Media

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Integrations Supported

Microsoft Teams
Slack

Integrations Supported

API Availability

API Availability

Pricing Information

₹500/PC/month
₹500 per PC monthly, billed in advance and cancellable each month; annual option ₹5,000 per PC upfront. GST extra. Hosting, setup, and support are included; no minimum PC count.
Free Trial Offered?

Pricing Information

$2.99/month
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Online Training

Company Facts

Organization Name

TraqDesk

Date Founded

2020

Company Location

India

Company Website

traqdesk.com

Company Facts

Organization Name

Rao Information Technology Private Limited

Date Founded

2012

Company Location

India

Company Website

raoinformationtechnology.com

Categories and Features

Employee Monitoring

Not specified

Categories and Features

Employee Monitoring

Not specified

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