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What is TraqDesk?

TraqDesk is an all-encompassing software solution tailored for the oversight of employee PCs across a range of business settings, including call centers, IT companies, lead management groups, BPOs, and sales departments. Users are able to monitor several screens simultaneously on a single interface or enlarge any screen to full size at video playback speeds. The software also facilitates remote mouse and keyboard control, allows for the locking of PCs, and includes a feature for recording screens in video format. Immediate alerts are provided when a USB drive is connected, offering details such as the drive name, the specific computer in use, the time of connection, and an automatic screenshot to capture the event. Furthermore, it includes website blocking features and empowers administrators to implement daily usage restrictions for individual teams. The platform effectively tracks both active and idle hours, generating productivity metrics alongside data on the most frequently accessed websites and applications. Attendance is automatically documented based on PC activity, taking into account late arrivals, breaks, and overtime, while producing a monthly timesheet that can be easily exported in CSV format. Convenience is a key feature, as the system is hosted and requires no complex server setups or VPNs; all that’s needed is to share an installation link, allowing the PC to be ready for monitoring in roughly two minutes, regardless of location. Importantly, TraqDesk prioritizes user privacy by refraining from recording keystrokes, thereby concentrating on enhancing productivity rather than engaging in intrusive surveillance tactics. In summary, this software presents a secure and effective method for managing employee productivity while upholding the principle of privacy for all users involved.

What is Traq.ai?

Traq.ai is an innovative sales intelligence company that is swiftly making its mark in the industry. By harnessing our proprietary AI technology combined with ChatGPT, we transform sales conversations into actionable insights. Traq.ai significantly improves the efficiency and effectiveness of sales teams by analyzing each interaction and providing services like Call Coaching, Call Summaries, Risk Analysis, Thank You emails, Follow-up lists, and various other resources. With our data-driven insights, Traq.ai not only enhances win rates but also accelerates revenue growth, equipping sales teams to thrive in a competitive environment. Our unwavering dedication to ongoing innovation and enhancement cements Traq.ai's status as a frontrunner in the sales intelligence domain, making us a vital partner for businesses aiming to elevate their sales strategies. As the market evolves, we remain committed to adapting and providing the best tools for our clients.

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Media

Integrations Supported

Microsoft Teams
Slack

Integrations Supported

API Availability

API Availability

Pricing Information

₹500/PC/month
₹500 per PC monthly, billed in advance and cancellable each month; annual option ₹5,000 per PC upfront. GST extra. Hosting, setup, and support are included; no minimum PC count.
Free Trial Offered?

Pricing Information

$30 per month
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

TraqDesk

Date Founded

2020

Company Location

India

Company Website

traqdesk.com

Company Facts

Organization Name

Traq.ai

Date Founded

2018

Company Location

United States

Company Website

www.traq.ai/

Categories and Features

Employee Monitoring

Not specified

Categories and Features

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

Call Recording

Not specified

Sales Enablement

Not specified

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