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What is Trendzact?

Robust protection against various threats while simultaneously boosting productivity for both in-office and remote work settings is achieved seamlessly. Each customer interaction is automatically evaluated, and the results are quickly relayed to the agents involved. Customized coaching is provided to agents based on their customer interactions, aiming specifically to enhance their skills. The system continuously captures webcam images alongside live video and audio streaming, allowing for real-time detection of security risks and productivity challenges. Through dynamic risk assessment and vulnerability scanning, potential insider threats are identified promptly, preventing them from escalating into serious issues. All employee activities are meticulously recorded via video and audio footage, session captures, unalterable logs, and alert mechanisms. Users are encouraged to engage with their supervisors and colleagues to share insights and uplift one another. Incidents related to security and productivity can be flagged, facilitating a more efficient workflow process to ensure timely intervention. Agents also benefit from automated note-taking during calls, which seamlessly integrates with the CRM system for quick reference. Workflows can be tailored to respond to specific triggers, thereby boosting overall operational effectiveness. Moreover, this comprehensive system not only secures the work environment but also cultivates a culture of collaboration, learning, and ongoing enhancement in performance. Ultimately, the integration of these elements leads to a more resilient and productive workforce.

What is Syteca?

Syteca offers a comprehensive insider risk management platform that encompasses employee monitoring, privileged access management, subcontractor oversight, and compliance functions. Our services are trusted by over 2,500 organizations globally, spanning various sectors such as Finance, Healthcare, Energy, Manufacturing, Telecommunications, IT, Education, and Government, helping them safeguard their sensitive information from potential threats. Among our key offerings are solutions for Privileged Access Management, User Activity Monitoring, Insider Threat Management, User and Entity Behavior Analytics, Employee Activity Monitoring, and a robust system for Enhanced Auditing and Reporting, all designed to bolster security and compliance. By integrating these advanced tools, Syteca empowers companies to maintain a vigilant stance against insider risks while ensuring operational efficiency.

Media

Media

Integrations Supported

Active Directory
Amazon Rekognition
ServiceNow
Splunk Cloud Platform
SysAid
Thales Sentinel

Integrations Supported

Active Directory
Amazon Rekognition
ServiceNow
Splunk Cloud Platform
SysAid
Thales Sentinel

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Trendzact

Company Location

United States

Company Website

trendzact.com/platform/

Company Facts

Organization Name

Syteca

Date Founded

2013

Company Location

United States

Company Website

www.syteca.com/en

Categories and Features

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Categories and Features

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Identity Management

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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