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What is Trendzact?
Robust protection against various threats while simultaneously boosting productivity for both in-office and remote work settings is achieved seamlessly. Each customer interaction is automatically evaluated, and the results are quickly relayed to the agents involved. Customized coaching is provided to agents based on their customer interactions, aiming specifically to enhance their skills. The system continuously captures webcam images alongside live video and audio streaming, allowing for real-time detection of security risks and productivity challenges. Through dynamic risk assessment and vulnerability scanning, potential insider threats are identified promptly, preventing them from escalating into serious issues. All employee activities are meticulously recorded via video and audio footage, session captures, unalterable logs, and alert mechanisms. Users are encouraged to engage with their supervisors and colleagues to share insights and uplift one another. Incidents related to security and productivity can be flagged, facilitating a more efficient workflow process to ensure timely intervention. Agents also benefit from automated note-taking during calls, which seamlessly integrates with the CRM system for quick reference. Workflows can be tailored to respond to specific triggers, thereby boosting overall operational effectiveness. Moreover, this comprehensive system not only secures the work environment but also cultivates a culture of collaboration, learning, and ongoing enhancement in performance. Ultimately, the integration of these elements leads to a more resilient and productive workforce.
What is Teramind?
Teramind adopts a user-focused approach to overseeing the digital activities of employees. Our software simplifies the process of gathering employee data to uncover any suspicious behaviors, enhance productivity, identify potential threats, track efficiency, and ensure compliance with industry standards. By implementing highly adaptable Smart Rules, we help mitigate security breaches by enabling alerts, blocks, or user lockouts when violations occur, thereby maintaining both security and operational efficiency for your organization. With live and recorded screen monitoring capabilities, you can observe user actions in real-time or review them later through high-quality video recordings, which are invaluable for examining security or compliance incidents, as well as for assessing productivity trends. Additionally, Teramind can be swiftly installed and configured; it can either operate discreetly without employee awareness or be implemented transparently with employee involvement to foster trust within the workplace. This flexibility allows organizations to choose the monitoring approach that best fits their culture and security needs.
Integrations Supported
Amazon Rekognition
Azure Marketplace
Google Cloud BigQuery
IBM QRadar SIEM
Jira
Microsoft Power BI
OpenText Enterprise Security Manager
Redmine
Splunk Cloud Platform
Splunk Enterprise
Integrations Supported
Amazon Rekognition
Azure Marketplace
Google Cloud BigQuery
IBM QRadar SIEM
Jira
Microsoft Power BI
OpenText Enterprise Security Manager
Redmine
Splunk Cloud Platform
Splunk Enterprise
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$12/month/user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Trendzact
Company Location
United States
Company Website
trendzact.com/platform/
Company Facts
Organization Name
Teramind
Date Founded
2014
Company Location
United States
Company Website
www.teramind.co
Categories and Features
Employee Monitoring
Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking
Categories and Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation
Data Loss Prevention
Compliance Reporting
Incident Management
Policy Management
Sensitive Data Identification
Web Threat Management
Whitelisting / Blacklisting
Employee Monitoring
Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking
HR Analytics
Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking
Privileged Access Management
Application Access Control
Behavioral Analytics
Credential Management
Endpoint Management
For MSPs
Granular Access Controls
Least Privilege
Multifactor Authentication
Password Management
Policy Management
Remote Access Management
Threat Intelligence
User Activity Monitoring
Time Tracking
Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce