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What is Trident AI?

Financial institutions, including banks and fintech companies, are increasingly in need of AI-driven fraud investigators to create an environment where individuals no longer suffer from fraud, and Trident is at the forefront of this movement by offering an abundance of investigators to these organizations. Our specialized AI agents are tailored to effectively tackle card fraud and authorized push payment scams, seamlessly integrating with your in-app dispute forms, messaging systems, and alert notifications. This groundbreaking approach significantly cuts down the time required to resolve fraud cases from several days to just minutes, thereby improving customer satisfaction levels. In addition, our AI agents enhance your fraud management systems, guaranteeing that every case is thoroughly examined, no matter how high the volume of reported incidents may be. By streamlining the process of addressing false positives, our detection models can pinpoint a larger number of transactions, ensuring that genuine fraud is accurately identified. Furthermore, our assistant can be effortlessly integrated with platforms such as Intercom, Zendesk, or any existing case management system, offering a holistic solution for fraud detection and resolution. Harnessing the capabilities of AI not only revolutionizes the fraud investigation process but also equips banks with the tools necessary to protect their customers more effectively than previously imagined. Ultimately, this innovative technology represents a significant leap forward in the ongoing battle against financial fraud.

What is Aithent?

Both large and small organizations turn to Aithent for its expertise and solutions to tackle their operational challenges while achieving their digital transformation goals. By optimizing operational processes, Aithent is instrumental in mitigating risks associated with fraud, anti-money laundering, and a range of disputes. The company's innovative use of technology has led to marked improvements in efficiency and overall performance. A notable tool, the Aithent Dispute Manager, ensures a standardized investigation process across various branches and call centers, thereby protecting your institution's brand reputation no matter the location. This cohesive strategy not only enhances operational flow but also strengthens the trust of clients and stakeholders, fostering a more reliable business environment. As a result, organizations using Aithent can navigate complexities with greater confidence and agility.

Media

Media

No images available

Integrations Supported

Intercom
Zendesk

Integrations Supported

Intercom
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Trident AI

Company Website

tridentai.co

Company Facts

Organization Name

Aithent

Date Founded

1991

Company Location

United States

Company Website

www.aithent.com

Categories and Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Categories and Features

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

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