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What is Trident AI?

Financial institutions, including banks and fintech companies, are increasingly in need of AI-driven fraud investigators to create an environment where individuals no longer suffer from fraud, and Trident is at the forefront of this movement by offering an abundance of investigators to these organizations. Our specialized AI agents are tailored to effectively tackle card fraud and authorized push payment scams, seamlessly integrating with your in-app dispute forms, messaging systems, and alert notifications. This groundbreaking approach significantly cuts down the time required to resolve fraud cases from several days to just minutes, thereby improving customer satisfaction levels. In addition, our AI agents enhance your fraud management systems, guaranteeing that every case is thoroughly examined, no matter how high the volume of reported incidents may be. By streamlining the process of addressing false positives, our detection models can pinpoint a larger number of transactions, ensuring that genuine fraud is accurately identified. Furthermore, our assistant can be effortlessly integrated with platforms such as Intercom, Zendesk, or any existing case management system, offering a holistic solution for fraud detection and resolution. Harnessing the capabilities of AI not only revolutionizes the fraud investigation process but also equips banks with the tools necessary to protect their customers more effectively than previously imagined. Ultimately, this innovative technology represents a significant leap forward in the ongoing battle against financial fraud.

What is Group-IB Fraud Protection?

Join the ranks of over 500 million users who have embraced Group-IB's Fraud Protection solution, leveraging cutting-edge fraud intelligence, device fingerprinting, and behavioral analysis to effectively thwart complex digital fraud. Protect your business from a wide array of fraud attempts with innovative detection capabilities that are state-of-the-art. Streamline your threat response processes to reduce the repercussions of fraud while implementing proactive strategies to avert future issues. Boost customer satisfaction and cultivate trust by ensuring secure and seamless interactions that focus on enhancing the user experience. Utilize automated defense systems to effectively respond to AI-driven attack tactics. Traditional fraud detection methods often prioritize identifying anomalies, which can inadvertently result in a surge of false positives that misclassify legitimate user activities as suspicious, ultimately causing inconvenience to authentic users and squandering valuable resources. In contrast, Group-IB's Fraud Protection takes a more nuanced approach by prioritizing user authentication before entering the fraud detection phase, guaranteeing a more fluid and dependable experience for all users involved. This distinctive strategy not only fortifies security but also promotes a more positive relationship between consumers and businesses, ultimately leading to better overall outcomes. By investing in this advanced fraud protection, organizations can ensure a significant reduction in fraud-related losses and enhance their operational efficiency.

Media

Media

Integrations Supported

Group-IB Unified Risk Platform
Intercom
Zendesk

Integrations Supported

Group-IB Unified Risk Platform
Intercom
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Trident AI

Company Website

tridentai.co

Company Facts

Organization Name

Group-IB

Date Founded

2003

Company Location

United States

Company Website

www.group-ib.com/products/fraud-protection/

Categories and Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Categories and Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

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