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What is Trident AI?

Financial institutions, including banks and fintech companies, are increasingly in need of AI-driven fraud investigators to create an environment where individuals no longer suffer from fraud, and Trident is at the forefront of this movement by offering an abundance of investigators to these organizations. Our specialized AI agents are tailored to effectively tackle card fraud and authorized push payment scams, seamlessly integrating with your in-app dispute forms, messaging systems, and alert notifications. This groundbreaking approach significantly cuts down the time required to resolve fraud cases from several days to just minutes, thereby improving customer satisfaction levels. In addition, our AI agents enhance your fraud management systems, guaranteeing that every case is thoroughly examined, no matter how high the volume of reported incidents may be. By streamlining the process of addressing false positives, our detection models can pinpoint a larger number of transactions, ensuring that genuine fraud is accurately identified. Furthermore, our assistant can be effortlessly integrated with platforms such as Intercom, Zendesk, or any existing case management system, offering a holistic solution for fraud detection and resolution. Harnessing the capabilities of AI not only revolutionizes the fraud investigation process but also equips banks with the tools necessary to protect their customers more effectively than previously imagined. Ultimately, this innovative technology represents a significant leap forward in the ongoing battle against financial fraud.

What is Protector?

Telecom fraud incurs an astonishing global cost of nearly $40 billion annually for businesses. Each instance of fraudulent international calling can inflict severe financial damage, averaging around $50,000 in losses. Many conventional manual methods are often inefficient and lack the automation necessary to quickly detect and prevent fraudulent activities. Protector has emerged as the foremost fraud management solution in the United States, developed through years of experience and ongoing enhancements. Now in its 11th iteration, this powerful and flexible tool leverages decades of knowledge in fraud risk management across a wide array of carriers. With Protector, companies can effectively stop active fraud, conduct rapid investigations, and resolve issues, leading to a significant and swift return on investment. To further support quick ROI, Protector integrates effortlessly with the PRISM database of IRSF test numbers, allowing for the preemptive blocking of IRSF attacks before they can cause damage. Furthermore, it provides users with the capability to identify and evaluate potentially suspicious activities within their networks, enhancing overall security measures. This comprehensive approach not only safeguards financial assets but also strengthens the integrity of the telecommunications infrastructure.

Media

Media

Integrations Supported

Intercom
Zendesk

Integrations Supported

Intercom
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Trident AI

Company Website

tridentai.co

Company Facts

Organization Name

Equinox Information Systems

Date Founded

1986

Company Location

United States

Company Website

www.equinoxis.com/fraud-management.php

Categories and Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Categories and Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

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