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What is Trident AI?

Financial institutions, including banks and fintech companies, are increasingly in need of AI-driven fraud investigators to create an environment where individuals no longer suffer from fraud, and Trident is at the forefront of this movement by offering an abundance of investigators to these organizations. Our specialized AI agents are tailored to effectively tackle card fraud and authorized push payment scams, seamlessly integrating with your in-app dispute forms, messaging systems, and alert notifications. This groundbreaking approach significantly cuts down the time required to resolve fraud cases from several days to just minutes, thereby improving customer satisfaction levels. In addition, our AI agents enhance your fraud management systems, guaranteeing that every case is thoroughly examined, no matter how high the volume of reported incidents may be. By streamlining the process of addressing false positives, our detection models can pinpoint a larger number of transactions, ensuring that genuine fraud is accurately identified. Furthermore, our assistant can be effortlessly integrated with platforms such as Intercom, Zendesk, or any existing case management system, offering a holistic solution for fraud detection and resolution. Harnessing the capabilities of AI not only revolutionizes the fraud investigation process but also equips banks with the tools necessary to protect their customers more effectively than previously imagined. Ultimately, this innovative technology represents a significant leap forward in the ongoing battle against financial fraud.

What is Sokratech?

Sokratech is an innovative real-time fraud detection solution customized for banks and financial institutions. It analyzes transactions swiftly, making decisions in under 250 milliseconds by utilizing a no-code rules engine, machine learning risk evaluations, and adaptable workflows, which empowers fraud teams to address new threats in mere minutes rather than enduring prolonged release cycles. Key features include ongoing transaction monitoring, governance of rules and models with detailed audit trails, transparent decision-making that meets regulatory and audit standards, and efficient case management for fraud investigations. Tailored to satisfy the compliance and data residency demands of regulated financial organizations, Sokratech guarantees that these institutions uphold elevated security and accountability measures. The platform is accessible via API and smoothly integrates with core banking and payment systems, enabling organizations to adopt it rapidly without needing to revamp their existing infrastructure and processes, thereby improving their overall operational efficiency. Additionally, Sokratech's user-friendly interface simplifies the management of fraud detection, allowing teams to focus on strategic responses over routine administrative tasks.

Media

Media

No images available

Integrations Supported

Intercom
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Trident AI

Company Website

tridentai.co

Company Facts

Organization Name

Sokratech

Company Location

Singapore

Company Website

sokratech.io

Categories and Features

Fraud Detection

Not specified

Categories and Features

Fraud Detection

Not specified

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