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What is Tripsee Concierge?

TripSee Concierge is an intelligent guest relationship management system that utilizes SMS messaging to deliver personalized recommendations, itineraries, and assist with daily requests. By providing customized attention to every visitor, it cultivates deeper connections with guests, thereby boosting the likelihood of return visits. When hotels excel at creating unforgettable experiences for guests during their initial stay, it heightens the probability that those guests will return, even if rivals offer lower prices or more attractive locations. TripSee Concierge presents a unique experience for guests, featuring tailored recommendations and fully planned excursions designed to match their specific preferences. This platform not only manages essential guest information such as names, emails, phone numbers, tags, and notes but also keeps guests engaged throughout their entire stay. By proficiently tracking and overseeing guest interactions, hotel operators can foresee needs and build unique profiles for each visitor, fostering an environment of exceptional service that promotes loyalty. Moreover, by harnessing this innovative technology, hotels can greatly enhance the guest experience, effectively differentiating themselves from their competitors while establishing a reputation for outstanding service. Ultimately, this approach not only meets guest expectations but also paves the way for long-lasting relationships.

What is DeskBell?

The DeskBell app provides an efficient and intuitive platform for exploring the various amenities offered by your hotel during your visit. No longer will you need to sift through cumbersome room booklets; all necessary information is now at your fingertips on your smartphone. Users of the DeskBell application can expect to find: − Detailed insights into the hotel’s dining options, featuring images, hours of operation, and specifics about dress codes and age limitations. − Menus from each dining venue that highlight delectable dishes, comprehensive descriptions, and pricing. − Key contact numbers for hotel services, removing the hassle of asking how to reach the reception, spa, or housekeeping. − In-depth details about the entertainment available at the hotel, including schedules and rules for beach and pool activities, as well as times and locations for animation programs, sporting events, and children's activities. This innovative app not only elevates your hotel experience but also guarantees that all pertinent information is merely a tap away, ensuring that your stay is both delightful and devoid of unnecessary stress. By integrating all these features into one application, DeskBell makes it easier than ever to make the most of your hotel stay.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TripSee

Date Founded

2010

Company Location

United States

Company Website

www.tripsee.travel/concierge/

Company Facts

Organization Name

IDEI

Date Founded

2015

Company Location

Russian Federation

Company Website

deskbell.io

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

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