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What is Tripsee Concierge?
TripSee Concierge is an intelligent guest relationship management system that utilizes SMS messaging to deliver personalized recommendations, itineraries, and assist with daily requests. By providing customized attention to every visitor, it cultivates deeper connections with guests, thereby boosting the likelihood of return visits. When hotels excel at creating unforgettable experiences for guests during their initial stay, it heightens the probability that those guests will return, even if rivals offer lower prices or more attractive locations. TripSee Concierge presents a unique experience for guests, featuring tailored recommendations and fully planned excursions designed to match their specific preferences. This platform not only manages essential guest information such as names, emails, phone numbers, tags, and notes but also keeps guests engaged throughout their entire stay. By proficiently tracking and overseeing guest interactions, hotel operators can foresee needs and build unique profiles for each visitor, fostering an environment of exceptional service that promotes loyalty. Moreover, by harnessing this innovative technology, hotels can greatly enhance the guest experience, effectively differentiating themselves from their competitors while establishing a reputation for outstanding service. Ultimately, this approach not only meets guest expectations but also paves the way for long-lasting relationships.
What is Hinfo?
The Hinfo digital hotel compendium keeps guests informed about the amenities and services available at their accommodation, along with suggestions for nearby attractions, dining options, and grocery stores. By implementing our interactive digital platform, your establishment can enjoy lower operational costs, enhanced revenue prospects, and a boost in guest satisfaction. Hinfo is conveniently available through both a mobile application and a web-based platform, with QR code access for added ease. Most guests prefer using the mobile app to explore hotel compendium information, which delivers a tailored experience that maintains consistency across different member properties. This personalized touch not only enhances their stay but also fosters a stronger connection between guests and the hotel.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$25.00 AU per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TripSee
Date Founded
2010
Company Location
United States
Company Website
www.tripsee.travel/concierge/
Company Facts
Organization Name
App IT Byte
Date Founded
2017
Company Location
Australia
Company Website
www.hinfo.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental