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What is Tripsee Concierge?

TripSee Concierge is an intelligent guest relationship management system that utilizes SMS messaging to deliver personalized recommendations, itineraries, and assist with daily requests. By providing customized attention to every visitor, it cultivates deeper connections with guests, thereby boosting the likelihood of return visits. When hotels excel at creating unforgettable experiences for guests during their initial stay, it heightens the probability that those guests will return, even if rivals offer lower prices or more attractive locations. TripSee Concierge presents a unique experience for guests, featuring tailored recommendations and fully planned excursions designed to match their specific preferences. This platform not only manages essential guest information such as names, emails, phone numbers, tags, and notes but also keeps guests engaged throughout their entire stay. By proficiently tracking and overseeing guest interactions, hotel operators can foresee needs and build unique profiles for each visitor, fostering an environment of exceptional service that promotes loyalty. Moreover, by harnessing this innovative technology, hotels can greatly enhance the guest experience, effectively differentiating themselves from their competitors while establishing a reputation for outstanding service. Ultimately, this approach not only meets guest expectations but also paves the way for long-lasting relationships.

What is HotelFriend?

HotelFriend is an innovative cloud software designed for efficient hotel management. By automating tasks related to guest services, room sales, and overall operations, it enhances the guest experience, ensuring their stay is as pleasant as possible. The platform enables you to manage sales from any device, no matter your location, while also providing insights into guest behaviors that can help boost revenue. We prioritize your adherence to current regulations, including GoBD, TSE, GDPR, and DSFinVK, guaranteeing peace of mind as you operate. Join us and partner with a team of forward-thinkers dedicated to placing your needs at the forefront of our services. Embrace a seamless blend of technology and hospitality that elevates your business.

Media

Media

Integrations Supported

Adyen
ChatGPT
DATEV
PayPal
SALTO KS
Stripe
fiskaly
gastronovi Office

Integrations Supported

Adyen
ChatGPT
DATEV
PayPal
SALTO KS
Stripe
fiskaly
gastronovi Office

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€25/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TripSee

Date Founded

2010

Company Location

United States

Company Website

www.tripsee.travel/concierge/

Company Facts

Organization Name

HotelFriend

Date Founded

2016

Company Location

Germany

Company Website

hotelfriend.com/products

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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