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What is Tripsee Concierge?
TripSee Concierge is an intelligent guest relationship management system that utilizes SMS messaging to deliver personalized recommendations, itineraries, and assist with daily requests. By providing customized attention to every visitor, it cultivates deeper connections with guests, thereby boosting the likelihood of return visits. When hotels excel at creating unforgettable experiences for guests during their initial stay, it heightens the probability that those guests will return, even if rivals offer lower prices or more attractive locations. TripSee Concierge presents a unique experience for guests, featuring tailored recommendations and fully planned excursions designed to match their specific preferences. This platform not only manages essential guest information such as names, emails, phone numbers, tags, and notes but also keeps guests engaged throughout their entire stay. By proficiently tracking and overseeing guest interactions, hotel operators can foresee needs and build unique profiles for each visitor, fostering an environment of exceptional service that promotes loyalty. Moreover, by harnessing this innovative technology, hotels can greatly enhance the guest experience, effectively differentiating themselves from their competitors while establishing a reputation for outstanding service. Ultimately, this approach not only meets guest expectations but also paves the way for long-lasting relationships.
What is Incentient SmartTouch?
We specialize in designing, implementing, and sustaining customized interactive digital solutions tailored for luxury hospitality venues across various sectors. Our websites and mobile applications aim to enhance the guest experience while emphasizing health and safety protocols, minimizing printing costs, optimizing operations, strengthening brand presence, empowering management teams, and increasing revenue opportunities. Among our standout offerings is the patented and award-winning SmartCellar, which caters perfectly to restaurants, bars, and private collections. Additionally, our latest advancements, SmartTouch and SmartCellar, are versatile and compatible with all platforms. Each application is thoughtfully designed to reflect the distinct needs and branding aspirations of our clients. Our holistic three-part system comprises modules for guests, staff, and management, allowing clients to independently make real-time edits and updates to critical information. By streamlining operational processes, we not only improve the quality of service but also play a pivotal role in enhancing overall revenue. Our goal is to ensure that every client not only meets but exceeds expectations in the competitive hospitality industry, allowing them to truly shine. In a constantly evolving market, we are dedicated to providing innovative solutions that keep our clients ahead of the curve.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TripSee
Date Founded
2010
Company Location
United States
Company Website
www.tripsee.travel/concierge/
Company Facts
Organization Name
Incentient
Company Website
www.incentient.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental