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The Receptionist for iPadThe Receptionist iPad application empowers visitors to oversee their arrivals and brings order to the front office environment. Our digital check-in solution can be tailored to fit your specific requirements, allowing for both customizable buttons and the convenience of drag-and-drop badge printing. You have the ability to efficiently monitor and document all individuals entering your workspace while securely archiving their information in the cloud, eliminating the need for traditional paper visitor logs. During check-in, you can gather essential details from your guests, whether for compliance with regulations such as ITAR, C-TPAT, FSMA, or PCI, or simply to foster a more personal interaction. Additionally, our innovative two-way communication feature enables employees to connect with their guests even before they arrive in the lobby, enhancing the overall experience. With The Receptionist, your guests are sure to leave with a lasting positive impression. This streamlined approach not only elevates visitor management but also enriches the interaction between staff and guests, setting the stage for a welcoming atmosphere.
What is Tripsee Concierge?
TripSee Concierge is an intelligent guest relationship management system that utilizes SMS messaging to deliver personalized recommendations, itineraries, and assist with daily requests. By providing customized attention to every visitor, it cultivates deeper connections with guests, thereby boosting the likelihood of return visits. When hotels excel at creating unforgettable experiences for guests during their initial stay, it heightens the probability that those guests will return, even if rivals offer lower prices or more attractive locations. TripSee Concierge presents a unique experience for guests, featuring tailored recommendations and fully planned excursions designed to match their specific preferences. This platform not only manages essential guest information such as names, emails, phone numbers, tags, and notes but also keeps guests engaged throughout their entire stay. By proficiently tracking and overseeing guest interactions, hotel operators can foresee needs and build unique profiles for each visitor, fostering an environment of exceptional service that promotes loyalty. Moreover, by harnessing this innovative technology, hotels can greatly enhance the guest experience, effectively differentiating themselves from their competitors while establishing a reputation for outstanding service. Ultimately, this approach not only meets guest expectations but also paves the way for long-lasting relationships.
What is Instio GEM?
Improving the experience for guests requires clear and efficient communication at all stages of their visit. The Instio GEM automated communication platform plays a crucial role in this process by automatically sending timely messages to guests, which greatly enhances their overall satisfaction. By connecting operations teams with guests through various channels such as SMS, email, and in-app messaging, the platform simplifies the communication process. You can create automated responses for routine interactions that typically take up a lot of your time, ensuring they are sent out based on the triggers you set. Furthermore, this system allows for the automation of key communications, such as providing check-in and check-out instructions and sending personalized messages for special occasions like birthdays or anniversaries, along with follow-up sequences that include review requests. Ultimately, this thorough strategy not only boosts operational efficiency but also cultivates a more tailored experience for every guest, making their stay memorable. By investing in such a system, businesses can ensure they are meeting the evolving expectations of their clientele.
Integrations Supported
FLEXIPASS
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TripSee
Date Founded
2010
Company Location
United States
Company Website
www.tripsee.travel/concierge/
Company Facts
Organization Name
Instio
Date Founded
2015
Company Location
India
Company Website
instio.co/guest-messaging/
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental