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What is TrominoCARE?

TrominoCARE is an innovative, cloud-based software designed for Medical Information Call Centers (MICC), aimed at optimizing the everyday functions of these centers. It features a comprehensive database that supports the management of MICC operations throughout their entire lifecycle and caters to various call types, including medical inquiries, product quality concerns, and adverse event reporting. Accessible on mobile devices, tablets, and desktops, TrominoCARE enhances flexibility and enables rapid responses across multiple platforms. Key functionalities include the automation of processes for different call types, automatic generation of Field Alert Reports (FARs), and a customizable product dictionary alongside personalized workflows tailored to meet unique business needs. Furthermore, the platform offers a mobile application that allows medical sales representatives and field teams to gather and relay information even when offline, while ensuring smooth integration with safety protocols and MICC systems. This all-encompassing strategy significantly improves efficiency and fosters better communication within the medical information sphere, ultimately leading to improved service delivery and a more responsive healthcare environment.

What is Dialog?

Dialog presents a thorough and adaptable solution for monitoring pharmacovigilance literature, aimed at improving the operational effectiveness of drug safety reporting organizations by automating and streamlining the literature triage process. It offers access to a vast array of over 140 esteemed scientific and medical literature databases, such as MEDLINE, Embase, and Biosis, which helps standardize content from diverse sources, thus ensuring a uniform approach to precision searching, deduplication, and structured XML output. The DialogML engine harnesses cutting-edge artificial intelligence to rank search results according to their relevance to patient safety, discern essential safety concepts, and categorize references related to Individual Case Safety Reporting (ICSRs), aggregated reports like PBRER, PSUR, and DSUR, as well as safety signals, allowing reviewers to quickly identify high-priority articles. Additionally, the Dialog Alerts Manager streamlines the alert creation and management process through features such as bulk editing capabilities, thorough audit trails for modifications in search strategies, customizable scheduling, and meticulous tracking of delivery histories. This cohesive system not only dramatically minimizes the time and effort needed for efficient literature monitoring but also empowers organizations to direct their attention toward more pressing drug safety concerns and enhance their overall reporting accuracy. Ultimately, this leads to improved patient safety outcomes and more effective regulatory compliance.

Media

Media

Integrations Supported

XML

Integrations Supported

XML

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TrominoSoft

Company Location

United States

Company Website

trominosoft.com/trominocare/

Company Facts

Organization Name

Clarivate

Company Location

United Kingdom

Company Website

clarivate.com/life-sciences-healthcare/research-development/pharmacovigilance-drug-safety/dialog/

Categories and Features

Categories and Features

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