TruGrid Reviews & Ratings

TruGrid

4.9 out of 5 stars

Ratings and Reviews 22 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is TruGrid?

TruGrid SecureRDP provides secure access to Windows desktops and applications from virtually any location by utilizing a Desktop as a Service (DaaS) model that incorporates a Zero Trust approach without the need for firewall exposure. The key advantages of TruGrid SecureRDP include: - Elimination of Firewall Exposure & VPN Requirements: Facilitates remote access by preventing the need to open inbound firewall ports. - Zero Trust Access Control: Limits connections to users who have been pre-authenticated, significantly lowering the risk of ransomware attacks. - Cloud-Based Authentication: Reduces dependency on RDS gateways, SSL certificates, or external multi-factor authentication (MFA) tools. - Improved Performance: Leverages a fiber-optic network to reduce latency in connections. - Rapid Deployment & Multi-Tenant Functionality: Becomes fully functional in less than an hour with a user-friendly multi-tenant management console. - Built-In MFA & Azure Compatibility: Offers integrated MFA options in conjunction with Azure MFA and Active Directory support. - Wide Device Compatibility: Functions effortlessly across various platforms, including Windows, Mac, iOS, Android, and ChromeOS. - Continuous Support & Complimentary Setup: Provides 24/7 assistance along with free onboarding services, ensuring a smooth transition for users. Moreover, organizations can trust that this solution will adapt to their growing security needs seamlessly.

What is BMC Helix Digital Workplace?

Interact with adaptable channels crafted to elevate your overall experience significantly. No matter which channel you choose, advanced knowledge integration guarantees that you can swiftly obtain information, thereby promoting both productivity and job satisfaction. Modern employees now expect to use cutting-edge tools that allow them to carry out their responsibilities from anywhere, at any time, and on any device. With BMC Helix Digital Workplace, users can explore multiple channels to gather information, request services, and resolve issues seamlessly. The cognitive virtual agent, which is fully integrated and supportive, offers a personalized and insightful experience for users. Furthermore, the BMC Helix Virtual Agent understands inquiries in your preferred natural language, making interactions more user-friendly and intuitive. This enhanced level of comprehension not only streamlines workflows but also contributes to a more efficient and effective workplace environment. As a result, organizations can foster a culture of collaboration and innovation, ultimately driving better outcomes for both employees and the company.

Media

Media

Integrations Supported

Active Directory
Microsoft 365
Microsoft Authenticator
Microsoft Azure
Microsoft Entra ID
Microsoft Remote Desktop Services (RDS)

Integrations Supported

BMC Helix Enterprise Service Management
BMC Helix Operations Management
BMC HelixGPT
Swish.ai

API Availability

API Availability

Pricing Information

$12/month/user
Includes FREE Trials. Month-to-Month. No Contract. Volume Discounts for Service Providers
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TruGrid

Date Founded

2017

Company Location

United States

Company Website

www.trugrid.com

Company Facts

Organization Name

BMC Helix

Date Founded

2025

Company Location

United States

Company Website

www.helixops.ai/products/bmc-helix-digital-workplace.html

Categories and Features

Cloud Management

Access Control
Billing & Provisioning
Cost Management
Multi-Cloud Management

Desktop as a Service (DaaS)

Admin Console
Application Management
Device Management
GPU Virtualization
Multi-Factor Authentication
Policy Management
Single Sign On
User Provisioning

Digital Workplace

Chat / Messaging

Hybrid Cloud

Not specified

MSP

Billing & Invoicing
Dashboard
Live Chat
Remote Access

RDP

Not specified

Remote Desktop

Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Remote Print
User Management

Remote Work

Credential Management
Remote Access

Secure Remote Access

Not specified

Virtual Desktop (VDI)

Desktop-as-a-Service
Load Balancing
Multi-Device Support
Multi-Factor Authentication
Permissions / Access Controls
Self Service Portal
Third Party Integration

Virtual Machine

Graphical User Interface
VDI
Virtual Server

Virtual Workspace

Not specified

Categories and Features

Digital Workplace

Chat / Messaging
Knowledge Management

Virtual Workspace

Not specified

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