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Ratings and Reviews 0 Ratings
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What is TrueBill?
TrueBill significantly boosts your operational efficiency by removing unnecessary workarounds, minimizing the number of open tabs, and reducing repetitive data entry while overseeing tasks and accessing information. With its scalable architecture, it integrates smoothly with numerous leading financial and asset management systems, thereby enhancing your productivity levels. Our state-of-the-art solution is crafted using advanced technology, ensuring that you benefit from the latest developments for optimal performance. It equips you with vital functionalities necessary for peak operational efficiency, the flexibility to adapt to changing demands, and extensive support when needed. Furthermore, you have the capability to import and scrutinize meter readings, which include critical usage metrics such as peaks, lows, rollover data, and any irregularities, enabling you to issue service orders promptly to sustain operational effectiveness. Ultimately, employing TrueBill empowers you to utilize your resources more judiciously, allowing for rapid responses to any operational challenges that may emerge. This comprehensive tool not only streamlines your processes but also fosters a proactive approach to managing tasks and resources.
What is EDAMS Billing & Customer Information?
EDAMS Billing & CRM is a comprehensive web-based management solution specifically designed to address the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management and the customer relationship lifecycle, offering features such as online inquiries, meter readings, route management for meter reading, debt management, revenue collection, direct sales, and oversight of meters and connections, along with billing and extensive management reporting. With the EDAMS – Enquiries module, users can quickly retrieve essential information about a customer, which encompasses personal details, linked properties, installed meters and connections, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing records, debt management, and customer application history. Additionally, EDAMS CRM acts as a comprehensive customer service platform that oversees every application and interaction related to customer service, thereby ensuring a smooth experience for both service providers and their clients. This integrated approach not only improves operational efficiency but also promotes enhanced engagement with users, ultimately leading to more satisfied customers. Furthermore, the system's versatility allows it to adapt to the evolving needs of its users, ensuring it remains a valuable asset for effective management.
Integrations Supported
e-PlanREVIEW
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TruePoint Solutions
Date Founded
2004
Company Website
www.truepointsolutions.com
Company Facts
Organization Name
Hydro-Comp Enterprises
Date Founded
1986
Company Location
Cyprus
Company Website
edams.com/products/billing-customer-services/
Categories and Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Categories and Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management