What is AMCS Utility Billing?
Automated billing and contract management are crucial for safeguarding revenue while boosting customer satisfaction and self-service capabilities. AMCS provides a thorough solution tailored to handle the intricate challenges of the dynamic utilities industry. The system seamlessly incorporates automated meter readings, ensuring that billing is customized to meet each customer's specific contract requirements; invoices can either be generated electronically or sent to a reliable print service for distribution. Customers benefit from a variety of payment options, such as autopay, online payments, or conventional mail methods. Furthermore, a personalized customer portal empowers users to view statements, execute online payments, and make service requests effortlessly. By transitioning invoicing and payment processing to a digital format, AMCS’ billing and contract management system not only enhances operational workflows but also reduces the risks of errors commonly linked to manual data entry, ultimately increasing your team's overall efficiency. This comprehensive strategy not only promotes operational excellence but also cultivates a deeper connection with customers by offering improved service alternatives. Such advancements are vital in today's competitive market, ensuring that utility providers remain responsive to their customers’ evolving needs.
Pricing
Price Starts At:
$999 per month
Integrations
No integrations listed.
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Meter Management System
Microsoft Dynamics Foundation
âť– Oversee metering devices including their locations, serial numbers, and operational status.
âť– Automatically retrieve meter readings through M-Bus gateways for efficiency.
âť– Alternatively, you can upload meter readings from MDM systems or Excel files.
âť– Built on the robust Microsoft Dynamics 365 Business Central platform.
âť– Features a user-friendly and intuitive interface for seamless navigation.
âť– Seamlessly integrate your ERP system, customer management, and billing processes with the included Business Central subscription.
Tariffs & Rating Cloud Service
âť– Offers a powerful tariff configuration tool that simplifies the creation of complex tariffs.
âť– Capable of billing various utility services such as electricity, gas, water, sewage/wastewater, and heating.
âť– Supports both postpaid and prepaid billing options for flexibility.
âť– Allows for consumption-based pricing, fixed or stepped rates, time-of-use (TOU) rates, periodic charges (like standing or daily rates), and discounts.
âť– Provides billing options by customer, customer group, or property on any scheduled basis, whether monthly or annually.
âť– Operates under a Software-As-A-Service (SaaS) model, managing all necessary infrastructure, software, and maintenance tasks.
âť– Hosted securely at our data centers in Latvia, with options for public cloud hosting (AWS, Microsoft Azure) or private cloud solutions.
âť– Users can access SkyBill from any device, whether it's a desktop, tablet, or smartphone, ensuring convenience and mobility.
âť– This adaptability makes it perfect for managing utility billing from virtually anywhere.
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Screenshots and Video
Company Facts
Company Name:
AMCS Group
Date Founded:
2003
Company Location:
Ireland
Company Website:
www.amcsgroup.com/solutions/utility-billing/
Product Details
Deployment
SaaS
Windows
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
AMCS Utility Billing Categories and Features
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
Utility Billing Software
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management