Top AMCS Utility Billing Alternatives

UtilAbility is a utility billing software designed specifically for Windows users, making it simple to generate precise and prompt invoices for various services including water, sewer, electricity, gas, waste collection, user fees, cable television, and telephone. With its user-friendly interface, you will feel comfortable navigating the software right from the start. The software is customizable to fit your specific billing practices and requirements, allowing you to manage your billing process effortlessly. Created with valuable feedback from our clients, UtilAbility effectively accommodates billing needs for both individual and multiple accounts, whether for commercial entities or government organizations. This flexibility ensures that you can easily adapt the software to meet the diverse needs of your utility billing operations.

Meter Management System Microsoft Dynamics Foundation ❖ Oversee metering devices including their locations, serial numbers, and operational status. ❖ Automatically retrieve meter readings through M-Bus gateways for efficiency. ❖ Alternatively, you can upload meter readings from MDM systems or Excel files. ❖ Built on the robust Microsoft Dynamics 365 Business Central platform. ❖ Features a user-friendly and intuitive interface for seamless navigation. ❖ Seamlessly integrate your ERP system, customer management, and billing processes with the included Business Central subscription. Tariffs & Rating Cloud Service ❖ Offers a powerful tariff configuration tool that simplifies the creation of complex tariffs. ❖ Capable of billing various utility services such as electricity, gas, water, sewage/wastewater, and heating. ❖ Supports both postpaid and prepaid billing options for flexibility. ❖ Allows for consumption-based pricing, fixed or stepped rates, time-of-use (TOU) rates, periodic charges (like standing or daily rates), and discounts. ❖ Provides billing options by customer, customer group, or property on any scheduled basis, whether monthly or annually. ❖ Operates under a Software-As-A-Service (SaaS) model, managing all necessary infrastructure, software, and maintenance tasks. ❖ Hosted securely at our data centers in Latvia, with options for public cloud hosting (AWS, Microsoft Azure) or private cloud solutions. ❖ Users can access SkyBill from any device, whether it's a desktop, tablet, or smartphone, ensuring convenience and mobility. ❖ This adaptability makes it perfect for managing utility billing from virtually anywhere.

UtilityBilling is a reliable software designed for utility billing that enhances clarity and efficiency in your water services. This all-encompassing system removes the necessity for manual billing processes, significantly decreasing the workload associated with managing water utilities. By automating everyday tasks, it streamlines operations to boost productivity. The platform features a full billing solution, comprising bulk invoice creation, an advanced customer relationship management system, a user-friendly customer portal, and automatic notifications for bills and collections. Accessible from any web browser, UtilityBilling ensures convenient usage for all users, making it an essential tool for modern water businesses. With its robust capabilities, it not only simplifies billing but also fosters better relationships with customers.

Diversified Billing is a component of a comprehensive software suite that also features fund accounting, payroll, permit management, purchase order tracking, and depreciation solutions. With over three decades of expertise, Diversified Technology has been creating and maintaining utility billing software utilized by approximately 350 utilities nationwide, which collectively issue more than seven million utility bills each year. The primary aim of Diversified Billing is to achieve two key goals: first, to greatly enhance customer satisfaction and service quality; and second, to empower your team to operate more effectively through advanced technology. Customer service representatives are equipped to deliver exceptional support when they can access all relevant customer account details from a unified service dashboard. Additionally, customers can conveniently view their account information and make payments around the clock via an online portal. Billing personnel will find great value in the Workflow Wizard, which ensures that each process is consistently set up accurately. They will also appreciate the capability to request a re-read through the Mobile Work Orders software, allowing them to receive updated figures promptly after the re-read is completed. Furthermore, Diversified Billing is compatible with any accounting system and any meter reading technology, making it a versatile choice for utility management. This seamless integration enhances operational efficiency and fosters a more cohesive working environment for utility providers.

Methodia stands out as a prominent provider of Business-as-a-Service (BaaS) and Software-as-a-Service (SaaS), delivering tailored business solutions aimed at enhancing efficiency in the energy and telecommunications sectors. We focus on creating comprehensive software solutions for utility management alongside innovative digital products for broadband, telephony, and energy services. Our vast expertise lies in streamlining business operations while offering consulting and IT services tailored to the utility and telecom industries. Established in the United States in 1998, we have expanded our reach to customers across Europe, North America, and South America. In 2008, Methodia relocated its headquarters and primary research and development center to Sofia, Bulgaria, which marked a significant milestone in our growth. Today, our dynamic team comprises over 70 skilled professionals from various fields, enabling us to manage the entire IT value chain effectively, ensuring we meet diverse client needs with precision.

For more than two decades, Routeware has been at the forefront of digital transformation in the waste and recycling sector. Our goal is to empower leaders in this industry to leverage technology in order to enhance customer satisfaction, streamline operations, and safeguard the environment. As a prominent provider of cloud-based solutions tailored for waste and recycling, Routeware collaborates with innovative cities and top-tier haulers to drive their digital evolution, which in turn boosts efficiency, enhances safety measures, elevates customer service, and fosters better environmental practices. Feel free to contact us for further information. Our knowledgeable team, composed of industry veterans, is ready to assist you throughout the entire journey and address any inquiries you might have, ensuring a seamless experience.

SilverBlaze's Capricon Customer Portals provides an entirely customizable self-service web portal solution that significantly boosts employee productivity and enhances customer satisfaction. By implementing Capricon, companies can offer their clients self-service tools that facilitate effective utility management, reduce the volume of incoming calls, and promote innovative interactions with the service, all while minimizing costs associated with printed invoices, bills, and reports. Moreover, Capricon effortlessly integrates with existing business systems and guarantees accessibility from any device at any time, positioning it as an adaptable option for contemporary businesses. This level of flexibility not only streamlines operations but also empowers customers to take charge of their service experience, fostering a more engaged and satisfied clientele. As a result, organizations can expect improved operational efficiency and stronger customer relationships.

Util360 is a company focused on providing innovative utility billing and customer engagement solutions specifically designed for the public sector. Their services are aimed at streamlining operational processes through efficient ERP integration, ensuring compliance, and ultimately enhancing productivity, sustainability, and excellence in utility management. Key Features of Util360 Include: Utility Billing Solutions: Util360 offers straightforward and efficient billing solutions that simplify the invoicing and payment processes for utility companies. Customer Self-Service: They improve community interaction and satisfaction by providing customers with instant access to their utility information. Meter Data Management: Util360 ensures precision in the monitoring and billing of utilities through their comprehensive meter data management services. ERP Solutions: They deliver comprehensive ERP systems that support integrated and productive utility operations. BI Analytics: Util360 leverages data-driven analytics tools to enable utility providers to make well-informed decisions. Furthermore, their dedication to continuous innovation ensures that their clients stay ahead of trends and developments in the industry, thereby maximizing their operational effectiveness. This relentless pursuit of progress positions Util360 as a leader in the utility management sector.

Cogsdale Customer Service Management (CSM) enables organizations to seamlessly integrate superior customer relationship management (CRM) with their daily operational requirements. Tailored specifically for the complex billing needs of municipalities and utility providers, Cogsdale CSM boosts operational productivity, lowers costs, and guarantees exceptional service delivery to customers. This all-encompassing platform allows users to oversee service orders, retrieve information on current connections and payment records, and set up payment arrangements. Moreover, Cogsdale offers an advanced customer information system equipped with modules for financial oversight, utility billing, distribution, customer relations, work management, project oversight, and procurement. The system is further enhanced by features such as interactive voice response, document management solutions, payment kiosks, and online credit verification capabilities. Since its establishment in 1997, Cogsdale has focused on providing strong and integrated information solutions customized to meet client needs. This commitment to continual improvement allows businesses to remain agile and succeed in a dynamic landscape, ensuring they can meet customer expectations effectively.

Tridens Monetization presents a cutting-edge platform for charging and revenue management, tailored for contemporary enterprises. This versatile billing system is applicable across various industries and service sectors, enabling significant innovation, distinct brand positioning, and transformative business strategies. The platform boasts essential features that empower users to innovate and adapt to future market demands effectively. It is particularly well-suited for high-volume, consumption-based events across diverse service and business models. Among its advanced capabilities are innovative offer design tools, which include a comprehensive product catalog, various discount options (percentage, price, and value), as well as intricate pricing and rating mechanisms along with plans and bundles. The platform also facilitates robust customer management, providing detailed customer overviews, hierarchies, and contract management functionalities. Additionally, it encompasses both web and mobile applications for customers and partners alike. Convergent charging capability encompasses a wide range of services, functioning in real-time both online and offline, complete with flexible consumption rules and instant notifications. Advanced discounting options alongside resource and discount sharing further enhance its appeal. Invoicing and billing options are highly customizable, offering flexible billing cycles such as daily, weekly, monthly, semi-annual, quarterly, and more, ensuring businesses can manage their financial processes efficiently. This comprehensive approach enables organizations to stay agile and responsive in a rapidly evolving market landscape.

Invoice Cloud provides an all-encompassing, easy-to-use, and secure platform for electronic billing and payment transactions. Our Software as a Service (SaaS) system includes customizable and regularly updated online payment solutions designed to meet the unique needs of your organization. Moreover, our user-friendly interface keeps customers involved throughout the payment journey, leading to unprecedented levels of electronic payment uptake. By choosing Invoice Cloud, your customers will smoothly shift from conventional paper bills to a completely paperless environment. This platform guarantees not only the highest adoption rates within the industry but also significant benefits for our clients, ultimately improving their efficiency and customer satisfaction. Additionally, the transition to a digital billing system helps organizations reduce costs associated with paper and postage.

Rural Billing provides a reliable utility billing solution that is specifically designed to meet the requirements of small utility companies in rural areas. The system boasts a user-friendly interface, scalability, and affordability, enabling users to create detailed customer profiles, set up diverse tariff options, and produce multiple rate plans according to the services offered, with the ability to adjust these plans as needed. Key features include electronic invoicing and online payment capabilities, along with supplementary functionalities that significantly improve the efficiency of utility management. This comprehensive approach ensures that rural utility providers can effectively manage their billing processes while adapting to changing customer needs and service requirements.

Our Utility Management System (UMS) has been meticulously crafted to meet the specific needs of small to medium-sized water utilities. This system delivers a holistic approach that automates and integrates numerous utility operations, functioning effectively on an economical and sturdy IBM i Power Server or through cloud-based technology. By providing this unified solution, it significantly boosts the efficiency of service delivery, billing, and payment processes, which in turn enhances the productivity of both field workers and office staff. On a similar note, the iDOCS Medical Practice Management System serves as a flexible solution for medical practices across a variety of specialties, including the unique demands of anesthesiology and radiology, while also managing the complexities of medical billing services. Additionally, iDOCS is designed to accommodate Medicaid billing and the requirements of non-profit service providers, ensuring extensive support across the board. Offered in both cloud and on-premise options on IBM i Power servers, our practice management system is specifically designed to optimize operational effectiveness and efficiency. These two systems not only address the distinct challenges within their respective sectors but also set a benchmark for innovation and service quality across industries. As a result, their implementation can lead to transformative impacts on organizational workflows and customer satisfaction.

Managing several independent systems presents significant difficulties. Conventional paper-based methods are often cumbersome, require a great deal of manual effort, can become chaotic, and generally lack efficiency. GeoViewer Online consolidates various operational elements, improving the handling of work orders, asset upkeep, cost management, inventory oversight, and customer invoicing. This all-in-one solution equips managers with the tools needed to oversee every component of their business through a single platform. The ease of use offered by GeoViewer Online simplifies the daily tasks within the organization. Users can create, edit, delegate, and assess work orders, inspections, and service requests both prior to and during field operations, ensuring tasks are performed with maximum efficiency. The geo-focused interface of GeoViewer effectively showcases GIS data, allowing users to utilize existing information while also making modifications, additions, and in-depth analyses. Additionally, users can retrieve historical data along with As Built and CAD drawings linked to particular locations, assets, or work orders, thereby enriching their operational awareness. In summary, this advanced technology greatly boosts both productivity and organizational effectiveness, ultimately leading to smoother operational processes.

UMAX provides a modern range of customizable solutions designed for Customer Information Systems (CIS), Customer Relationship Management (CRM), and Asset and Field Services Management, specifically aimed at utility companies and built on the powerful Microsoft Dynamics 365 framework. Our solutions streamline daily operations by incorporating automation and tailored workflows, supported by actionable analytics and insightful data. By adopting automated processes, simplifying user engagement, and offering customer self-service functionalities, organizations can not only boost efficiency but also significantly cut service expenditures. Additionally, our comprehensive omni-channel capabilities offer organizations a deeper understanding of customer behavior, allowing for proactive customer satisfaction management. With our flexible, highly configurable modular platform that seamlessly integrates with external systems, businesses can enhance their operational efficiency. Furthermore, by tapping into the advanced features of the Microsoft platform, organizations can unlock the full value of their utility data, enabling them to excel in a competitive market while simultaneously improving the overall customer experience. Ultimately, our commitment to innovation ensures that utility companies are well-equipped to navigate the challenges of the future.

The Pear.ai Platform simplifies the daily challenges associated with managing various services, including energy, water, electricity, gas, sewer, and fuel billing for organizations. This innovative technology suite is designed specifically for utility management, facilitating a digital overhaul of utility operations within your organization. Without a modern utility data platform, it can be quite difficult to answer basic questions about your organization's utility usage and costs. The Pear.ai Platform effectively integrates and organizes all utility information from your organization, ensuring easy access to accurate data from any location, account, or meter, all without requiring manual data entry. Once your data is uploaded to the platform, you will find that locating bills becomes a thing of the past, as all relevant utility information will be instantly available when needed. Managing reporting, auditing, and payments for organizations with complex utility profiles can be overwhelming, often leading to missed opportunities for valuable insights. This platform not only boosts operational efficiency but also equips organizations with the necessary tools to make well-informed decisions based on thorough and precise utility data. By adopting this advanced solution, organizations can greatly enhance their operational capabilities and refine their strategic planning efforts, ultimately leading to more sustainable practices.

Quikwater is a cloud-based utility billing software tailored for small to medium-sized municipal entities, created by TAK Technology. This innovative tool simplifies the management of water and sewer fees, while providing a centralized platform for municipalities to keep track of resident records. Key features include visual bar graphs, real-time billing calculations, transaction reversal capabilities, customizable billing templates, stop notice issuance, mailing functionalities, and various other enhancements to improve usability. With its intuitive interface, Quikwater optimizes the billing workflow, allowing municipal staff to manage utility charges with greater efficiency and ease. Ultimately, Quikwater not only saves time but also improves accuracy in billing for local government services.

Inefficient tools are hindering the progress of your utility operations. Bynry's innovative AI-driven SaaS solution, SMART360, transforms the operational landscape for small and medium-sized utilities. By digitizing essential processes such as leak detection, meter readings, customer support, and infrastructure oversight, SMART360 enables you to: - Lower expenses: Refine operations and reduce manual tasks. - Increase customer satisfaction: Elevate service quality and responsiveness. - Promote sustainability: Enhance resource management and reduce waste. By choosing SMART360, you're not merely updating your software; you're establishing a solid groundwork for thriving, more resilient, and interconnected communities, ultimately fostering a better quality of life for everyone involved.

Tellennium, previously referred to as telecom expense management (TEM), specializes in overseeing enterprise expenses by offering advanced technology and expertise for the efficient management of recurring telecom, mobile, and other technology expenditures. Recognized as the most popular IT solution of 2021 by AOTMP, Management of Things™ leads the charge in this sector. Our SaaS product, built on the MoT technology platform, is tailored to aid contemporary businesses in overseeing their communication network services, assets, and associated costs. This innovative solution grants TEM teams comprehensive visibility and authority over their network operations and expenditures. By streamlining automation workflows, the technology helps identify billing inaccuracies and opportunities for network optimization, ultimately resulting in significant savings in expense management for organizations. Furthermore, our MoT technology platform not only meets current TEM needs but also enhances capabilities for the 21st century, ushering in what we refer to as the Management of Things, a concept designed to adapt to the evolving landscape of enterprise resource management.

Energy Hippo's premier software solution monitors billing and meter data to aid substantial energy consumers in formulating and implementing effective energy management plans. By utilizing this software, businesses can realize energy savings ranging from 5-20%, thanks to the essential insights it provides to minimize energy consumption and costs while enhancing energy efficiency. The platform is designed to be user-friendly, featuring an intuitive interface alongside comprehensive web-based reporting and analytical tools. Users can analyze their utility usage and expenditure reports based on specific times and locations, enabling them to identify areas for improvement. Energy Hippo is dedicated to helping clients lower their energy use, reduce costs, and decrease greenhouse gas emissions. In doing so, businesses can conserve not only financial resources but also valuable natural resources. By delivering crucial information to stakeholders promptly, Energy Hippo empowers organizations to make informed decisions that lead to sustainable energy practices and significant cost reductions.

The Fluentgrid Integrated Operations Center (IOC) is a comprehensive operations intelligence platform that enhances situational awareness across organizations by integrating various operational and enterprise systems. This solution leverages IoT capabilities alongside advanced analytics to effectively identify and manage incidents through established Standard Operating Procedures (SOPs), while also forecasting and preventing potential issues. Smart cities exemplify the seamless delivery of utility services, the coordination of instruments, active citizen engagement, and the utilization of in-depth data analysis to foster ongoing advancements. To support these objectives, Fluentgrid’s City Operations Center (COC), which is built on the Actilligence platform, consolidates all urban systems and smart technologies into a unified command and control center. This integration facilitates real-time decision-making that is collaborative and well-informed, ultimately leading to improved urban management and services. Through such innovative solutions, cities can effectively respond to challenges and enhance the quality of life for their residents.

Is your current service provider compliant with SOC 1 certification? If not, consider contacting Dallas Data Systems, Inc., as we can assist you in navigating the intricate process of SOC 1 compliance. A SOC 1 Report, which stands for Service Organization Controls Report, assesses the controls in a service organization that impact the internal control systems of user entities, particularly concerning financial reporting. This report has replaced the previous SAS70 standard and encompasses both Type I and Type II reports, now regulated by the SSAE 16 framework. Our Accounts Payable program is designed with user-friendliness in mind and guarantees strict monitoring of payments and current liabilities. By seamlessly integrating this adaptable software with your General Ledger, Requisitions, and Purchase Orders, you can accomplish thorough encumbrance accounting. Developed for optimal efficiency and supervision, our Accounts Payable solution simplifies workflows and minimizes the necessity for excessive journal entries, which ultimately conserves your valuable time and resources. As a result, your approach to managing financial transactions becomes not just more organized, but also significantly more efficient in the long run. This improved system can enhance overall financial clarity for your organization.

Designed specifically for businesses that engage directly with clients, this system provides the flexibility to tailor billing and payment arrangements to meet the unique needs of each organization. It allows users to modify and set billing rates for different time periods and payment due dates. Furthermore, it supports the establishment and tracking of overdue payment agreements for contracts and loans with clients. The system also has the ability to issue penalties or service orders, along with providing printed notifications related to delinquencies and service disruptions. Through its Customer Inquiry feature, users can gain access to detailed information concerning clients, locations, meters, deposits, billing, contracts, loans, and historical records. To enhance the management of real and personal property taxes and their payments, Property Tax Collection delivers a streamlined approach. Its advanced scalability ensures it can meet the varied needs of any organization, and the master property control component significantly improves the management of interactions across multiple tax collection processes. This comprehensive system guarantees that organizations can keep precise financial records while also nurturing stronger relationships with their customers. Additionally, the user-friendly interface promotes ease of use, enabling staff to efficiently navigate through various functionalities and enhancing overall productivity.

BillMaster is designed to handle a variety of intricate billing scenarios, including custom pricing, seasonal adjustments, fluctuating tax rates, and proration formulas, all with remarkable efficiency! For those who prefer digital communication, invoices can be sent straight to their email, while a secure, integrated website allows easy access to both current and historical statements, enabling customers to pay their bills and request services like setting up automatic ACH and credit card payments. You have the flexibility to customize your billing statements and invoices to align with your desired aesthetic, offering a selection of options that include usage graphs, charts, and helpful notes to improve understanding. By taking advantage of BillMaster’s integrated solution for outsourced printing, preparation, and mailing of various documents, businesses can significantly streamline their operations and reduce overhead expenses. WebShare, offered by Data West, stands out as a user-friendly platform for online bill presentation and payment, making account management effortless for your customers. This system not only boosts customer satisfaction but also significantly improves operational efficiency for your organization, creating a win-win situation. By offering a comprehensive suite of tools, BillMaster ensures that your billing process is both effective and adaptable to your unique needs.

Dropcountr provides powerful yet intuitive software designed for water analytics and customer engagement, compatible with any meter regardless of its brand or reading intervals. Through Dropcountr CLEAR, utility companies can analyze customer behaviors, manage water efficiency budgets for indoor and outdoor applications, swiftly address service requests, and engage with clients using modern communication tools. On the other hand, homeowners have access to Dropcountr HOME, which is a specialized customer portal that allows them to understand their water usage, compare it with their neighbors, set personal conservation targets, and benefit from crucial rebates and updates from their utility providers. This cloud-based platform not only improves data analytics but also enhances customer interaction, transforming water meter data into actionable insights that are valuable for both utility staff and their customers. By adopting preferred technologies to communicate with customers, utilities can reduce the number of service calls, automate notifications, and move towards more digital communication channels. This strategy not only fulfills customer expectations but also elevates overall satisfaction among users. Moreover, by implementing these advancements, both utilities and homeowners can collaboratively strive for more sustainable water management practices, leading to a shared commitment to preserving this vital resource for future generations. Thus, the integration of innovative technologies presents a promising future for effective water conservation efforts.

The Itron Enterprise Edition (IEE) Meter Data Management System (MDMS) is distinguished as a top-tier data management solution for residential gas, water, and electric meters, along with commercial and industrial meters and IoT sensors. Our ever-evolving platform is designed to provide the flexibility, value, and functionality needed to fulfill your specific needs, regardless of deployment scale. Particularly for the larger investor-owned utility (IOU) sector, IEE MDMS functions as a highly scalable enterprise application that consolidates the collection, processing, storage, and detailed analysis of data sourced from smart devices, including device events and alarms. In contrast, IEE Essentials is specifically crafted for municipal and cooperative markets, delivering the fundamental features of our acclaimed IEE MDMS while maintaining quality and capability without incurring excessive costs. As the most widely utilized meter data management system on the globe, IEE has built an impressive installed base of over 100 customers across six continents, currently overseeing more than 45 million operational meters. This extensive adoption not only reflects the trust placed in IEE but also underscores its pivotal role in enhancing meter data management solutions on a global scale. The ongoing commitment of IEE to innovate and adapt ensures that it remains a leader in the industry, meeting the evolving demands of its diverse customer base.

Increasing visibility is crucial for enhancing the efficiency, safety, and cost-effectiveness of water systems. At Xylem, we utilize digital insights to foster a deeper comprehension of network operations, thereby boosting system performance and proactively protecting assets and communities, which ultimately ensures both continuity and resilience. By adopting these strategies, organizations can uncover substantial cost reductions while achieving remarkable efficiency and control levels. Moreover, compliance can be upheld, services fine-tuned, and incidents of flooding and overflow managed effectively. The ability to make data-driven, real-time decisions allows for more skillful management of water treatment facilities, significantly reducing associated risks. A connected enterprise strategy not only emphasizes water safety and affordability but also enhances customer access and engagement. Focusing on meter performance can lead to optimized revenue while minimizing apparent losses. Additionally, safeguarding investments becomes feasible through the identification of potential improvements and risks, facilitating a proactive stance toward future challenges. This holistic approach not only guarantees a more sustainable and resilient water management system but also fosters community trust and engagement in water-related initiatives.

PASI specializes in calibrating seed meters, inspecting and configuring planters, resolving issues, rebuilding equipment, and designing custom planters tailored to specific requirements. Furthermore, we provide a range of attachments and tools aimed at optimizing the performance of your planting equipment. Precision Agri Services Inc. (PASI) is devoted to delivering exceptional agronomic, environmental, and agricultural technology solutions, along with planter services and products, to farmers and agribusinesses across Ohio and its neighboring regions. Our expertise includes not only seed meter calibration and comprehensive planter inspections but also the sales, installation, and training related to planter equipment. At PASI, we strive to empower farmers with essential knowledge and tools that facilitate informed decision-making for future agricultural practices. Our unwavering commitment to enhancing agricultural efficiency and sustainability drives every initiative we undertake, ensuring that we contribute positively to the farming community. In our pursuit of excellence, we continuously seek innovative ways to support and uplift the agricultural sector.

In the current mobile-centric environment, it is vital to offer improved solutions for retail customers, who have grown to expect superior service quality. PowerManager® is a comprehensive software platform that equips users with the ability to oversee various functions, including payroll processing, inventory oversight, billing, accounts receivable, general ledger management, accounts payable, budget forecasting, and many more features. The impressive EasyClerk® acts as a significant time-saving tool by streamlining the billing process for water, sewer, waste management, and contracted services, enabling users to complete a week's worth of billing activities in just one day. This software not only tailors billing statements, courtesy notifications, and meter sheets but also organizes bill printing either in route book order or according to different criteria such as alphabetical order, zip codes, mailing pull codes, or carrier routes. Furthermore, the Service Order feature adeptly manages and tracks service requests electronically, ultimately enhancing efficiency and boosting customer satisfaction as fewer tasks slip through the cracks. As businesses seek to thrive in a fast-paced and precise landscape, integrating such powerful tools can greatly improve the customer experience while optimizing operational workflows. Overall, investing in advanced software solutions can be a game-changer in meeting the evolving demands of today’s customers.

Our intuitive, online Workforce Management Software adopts a modular design, empowering you to choose the functionalities that align with your specific business requirements. With a dependable, interconnected data center, we prioritize the security of your information while significantly reducing the potential for downtime. Opting for PenguinData means you have a committed partner; our expert team serves as an extension of your own, providing ongoing technical assistance and training. While our results speak for themselves, we invite you to read testimonials from our pleased clients. We recognize the distinctive challenges you encounter, as we have faced similar hurdles throughout our journey. Effectively overseeing a workforce with its varied demands can be quite challenging, yet we are ready to confront those challenges directly, simplifying personnel management across all areas of the mobile service sector. From the initial entry of work orders to the final stages of invoicing and payroll processing, we thoroughly address all your requirements, ensuring a smooth operational flow for your business. Our steadfast commitment to your success remains strong, and we are devoted to helping you excel in a competitive environment. Additionally, our versatile software adapts to evolving business needs, ensuring that you are always equipped to meet future challenges.

UtilityTrakR is a comprehensive cloud-based solution tailored for utility billing management, specifically catering to cities, municipalities, cooperatives, and various organizations. Developed by Starnik, this software suite encompasses a wide range of functionalities, including customer information systems (CIS), collections, and cashiering. With UtilityTrakR, users can effortlessly send electronic bills and handle payments efficiently. Additionally, it empowers users with valuable data insights, enhancing their ability to deliver outstanding customer service while streamlining operations. The integration of these features makes UtilityTrakR an indispensable tool for effective utility management.

The IMS Utility Billing system is recognized as a highly versatile and all-encompassing billing solution that caters to the needs of both public and private utility providers. Its design prioritizes user experience, effectively accommodating smaller clients with a few hundred accounts while also providing the strength necessary for larger organizations managing thousands of accounts. The system's ability to manage customer information is virtually boundless, which contributes to its popularity among various utility companies. It can handle a wide array of metered services such as water, sewer, electricity, and gas, along with additional charges like pest control fees, late payment penalties, and assessments. Standard billing forms are included, featuring both laser bill cards and letter statements, and there is an option to create customized bill formats for an additional fee. A new module has been added that enhances its capabilities by allowing the printing of POSTNET Bar Codes on letter laser statements, which notably cuts down on costs for large mail distributions. Moreover, the IMS Utility Billing system integrates effortlessly with many handheld meter readers, facilitating quick and effective data entry for meter readings. Overall, this system merges flexibility and efficiency, making it an exceptional option for diverse utility billing requirements, while also ensuring that it can adapt to the evolving needs of its users over time.

EDAMS Billing & CRM is a comprehensive web-based management solution specifically designed to address the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management and the customer relationship lifecycle, offering features such as online inquiries, meter readings, route management for meter reading, debt management, revenue collection, direct sales, and oversight of meters and connections, along with billing and extensive management reporting. With the EDAMS – Enquiries module, users can quickly retrieve essential information about a customer, which encompasses personal details, linked properties, installed meters and connections, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing records, debt management, and customer application history. Additionally, EDAMS CRM acts as a comprehensive customer service platform that oversees every application and interaction related to customer service, thereby ensuring a smooth experience for both service providers and their clients. This integrated approach not only improves operational efficiency but also promotes enhanced engagement with users, ultimately leading to more satisfied customers. Furthermore, the system's versatility allows it to adapt to the evolving needs of its users, ensuring it remains a valuable asset for effective management.

OPUS21 transcends the typical software company model, as our dedicated team of utility billing specialists has been assisting municipalities of various scales in streamlining their utility billing and administrative processes for more than two decades. With our innovative cloud-based Customer Information System (CIS) software, we provide a wide range of services such as bill printing and mailing, electronic billing, an online customer portal, and efficient payment processing options. Being a family-owned enterprise, we prioritize building strong partnerships with our clients to ensure their success and satisfaction. Our commitment to collaboration sets us apart in the industry, enabling us to tailor solutions that meet the specific needs of each city we serve.

For more than 34 years, Banyon Data has been delivering exceptional products and services tailored specifically for municipalities and various public non-profit organizations. Our widely-used, comprehensive software caters to a diverse range of public and non-profit entities, including cities, towns, villages, water and sewer districts, electric utilities, and cooperatives. We also serve tribal councils, utility boards, natural gas providers, and public libraries. The Banyon Data Utility Billing Software supports various services, such as water, stormwater, electricity, gas, and refuse collection, including recycling and submeter management. Users can create intricate customer accounts with customizable services and rates, enjoy features like email billing and online payment options, access complete billing history, modify bills, and track adjustments. Additionally, it supports popular meter interfaces like AMR and AMI, facilitates direct ACH payments, and offers a multitude of reporting options. For those seeking a reliable yet economical solution, we provide the original, highly-rated full-featured software known as UBLite, designed to meet the unique needs of our clients. This commitment to quality and innovation ensures that our software remains a trusted choice for public entities across the board.

To provide outstanding service to your clients, your utility collection office requires a billing solution that is both versatile and easy to navigate. Whether you are handling billing for electricity, water, natural gas, or other services, the VIP Utility Billing software is crafted to optimize the entire billing workflow. This platform is embraced by numerous agencies, showcasing its capability to handle even the most complex billing calculations and rate structures with ease. It presents in-depth insights into accounts and bills tied to individual customers or property owners, enabling better management. Customers enjoy the convenience of overseeing their accounts through online bill displays, receiving email notifications for billing, making web payments, and getting updates through email or text messages. All essential customer details can be retrieved from a single menu option, significantly improving operational efficiency. The system also supports customizable deposit processing that adheres to your established policies. With user-friendly filtered grids, you can adjust the data presentation and effortlessly export it to software like Excel and Word, ensuring a seamless operational experience. Moreover, the all-encompassing nature of this software offers a strong foundation to adapt to the changing demands of your utility office, allowing for future scalability and enhancements. This adaptability ensures that your billing practices remain efficient and responsive to both customer needs and regulatory changes.

A significant reduction of 50% in calls concerning high bills has been observed, alongside a rise in customer satisfaction. Businesses can effectively anticipate and mitigate the need for customer support by proactively identifying potential issues. By sending timely, clear, and actionable notifications, they can engage customers before concerns arise, thereby reducing the volume of incoming inquiries. Moreover, a customized explanation for higher-than-usual bills can help customers adjust to fluctuations in their energy consumption. Informing clients about forthcoming seasonal changes and sharing energy-saving tips can further elevate their overall experience. Leveraging technology, integration with smart voice assistants such as Google Home and Amazon Echo offers personalized insights, allowing customers to inquire about billing, outages, appliance usage, projected costs, and available utility programs. On the other hand, customer service representatives often encounter difficulties when addressing billing issues, which can result in costly escalations and unneeded service calls. To combat this, the Bidgely Bill Analyzer, an AI-enhanced resource for customer service agents, provides comprehensive insights into individual customer appliance usage, boosting both service efficiency and effectiveness. This forward-thinking strategy not only enhances the quality of customer interactions but also empowers agents to resolve issues more rapidly, ensuring a smoother overall service experience for clients. Ultimately, the combination of proactive communication and advanced analytical tools fosters a more satisfied customer base while optimizing service operations.

Sigma CC&B serves as an intuitive online customer support platform, designed specifically for customer service agents to swiftly access customer information. Tailored for Retail Energy Providers, this system streamlines the management of everyday tasks while enhancing customer satisfaction and loyalty. It includes a diverse array of features such as Prospect and Campaign Management, Business Intelligence Reporting, and more, effectively supporting various products like electricity, gas, and other services. The Customer Portfolio screen offers a clear snapshot of vital customer data and provides easy navigation to in-depth details, including billing information, market activities, meter readings, contract details, and customer communications. Additionally, CC&B promotes real-time engagement for customer care representatives, simplifying the journey from the first customer inquiry to the finalization of payment transactions. This cohesive strategy not only boosts operational productivity but also guarantees that customer requests are addressed swiftly and effectively, thus fostering a more reliable service environment. By prioritizing user experience and operational efficiency, Sigma CC&B positions itself as an essential tool for enhancing the overall customer experience in the retail energy sector.

Neighbium is a comprehensive cloud-based apartment management platform that oversees all functions of a residential community, which encompasses member collaboration, data organization, maintenance fee collection, and billing for the society. Additionally, it efficiently handles the management of complaints, societal accounting, polls for member feedback, facility reservations, meeting coordination, visitor access, and numerous other essential tasks. The features currently offered by Neighbium include: 1. Society Data Management 2. Automated Billing and Collection for Societies 3. Automated Accounting for Societies 4. Helpdesk and Complaint Management 5. Document Repository 6. Polls for Gathering Members' Opinions 7. Vehicle Management System 8. Intra-Society Communication via Chat 9. Inter-Society Communication for Connected Communities 10. Notifications and Alerts System 11. Visitor and Gatekeeper Management 12. Comprehensive Reporting Capabilities 13. Staff Administration Functions 14. Organized Meeting Management 15. Integrated Payment Gateway for Transactions This extensive range of features ensures that Neighbium meets the diverse needs of housing societies effectively.

Experience the forefront of Advanced Metering Infrastructure (AMI) with bSmart MDM, an exceptional commercial off-the-shelf meter data management solution that empowers utilities to capitalize on the benefits of smart metering technology. By seamlessly incorporating bSmart MDM with a variety of mobile and web applications, utilities can significantly improve their operational efficiency, reduce costs, enhance the accuracy of meter data, fortify revenue protection efforts, and increase customer satisfaction. Built with cutting-edge industry standards and leveraging the latest advancements in information technology, bSmart MDM utilizes the finest open-source technologies available. With BCITS's remarkable fusion of industry knowledge, practical experience, and IT expertise, bSmart MDM is meticulously designed to help utilities optimize their meter-to-cash workflows, decrease operational expenses, and recoup implementation costs more swiftly. This system addresses not only the current requirements of utilities but also strategically positions them for enduring success in a continuously changing industry environment. Moreover, its adaptability ensures that utilities can evolve alongside technological advancements, thereby maintaining a competitive edge.

The entire billing process for both metered and non-metered services is efficiently handled through integrated service orders. FundView Utility Billing provides a comprehensive set of tools to facilitate the management of new connections, meter modifications, disconnections, billings, and payment processing. Additionally, it features date-driven rate tables, prorated charges based on specific date ranges, and options for both metered and non-metered services. Available as a web-based solution, FundView Utility Billing effectively oversees all billing facets, including various metered and unmetered services, consolidated billing accounts, and integrated service orders. Furthermore, users can also efficiently handle deposits, fees, penalties, online payment transactions, and the distribution of bills, ensuring a streamlined experience for all stakeholders.

To address the changing needs of the future, it is essential for utilities to be equipped and ready to tackle upcoming challenges. Connexo provides an effective solution by seamlessly integrating utility intelligence with innovative "self-healing" optimization within a single, forward-thinking application, offering a holistic view of your investments in advanced metering infrastructure (AMI). What distinguishes Connexo is its ability to transform data collection and analysis into a foundation for obtaining deeper insights. Building on this, Videre enhances the process by converting those insights into actionable solutions that can be implemented right away. Utilizing cutting-edge technology and the synergy of data along with UAVs, routine inspections, predictive maintenance, and element management are now performed with greater efficiency and reliability. The advanced analytics offered by this system generate actionable insights that support thorough investigations and assist in recovering lost revenue. Furthermore, it facilitates the operation of mesh networks to promote data collection, which not only improves optimization but also enhances communication, ensuring that utilities can flourish in a more complex environment. This integration of capabilities not only empowers utilities to optimize their investments but also equips them to face unforeseen challenges with confidence and resilience. As a result, the future of utilities is looking brighter, with enhanced strategies in place to meet the demands of tomorrow.

Honeywell is at the forefront of transforming the energy sector by innovating the future energy grid. Our pioneering IoT solutions and all-encompassing system offerings are revolutionizing utility business models through deeper insights, enhanced optimization, greater reliability, and elevated safety protocols. By merging our expertise in smart metering with next-generation grid technologies and edge-to-cloud functionalities, we are addressing the changing needs of today's world. This strategy sets a foundation for digital demand, intelligent utilities, and sophisticated smart cities. Our advancements enable utility providers to strike a better balance between resource management, grid resilience, operational efficiency, and customer satisfaction. The time to innovate your gas operations is now. Honeywell is redefining gas flow management by introducing heightened flexibility, reliability, efficiency, and safety improvements. Unlock the full potential of your data to boost your operational effectiveness with our advanced connected IoT technologies. You can learn how to oversee your assets from a distance while collecting and interpreting critical data to propel your business ahead successfully. By adopting these innovations, you position your operations to excel within an increasingly intricate energy landscape, ensuring long-term success and sustainability for your enterprise.

We provide a holistic solution to the utility management challenges that emerging markets encounter. By ensuring you tackle uncollected payments effectively, you can also optimize your revenue collection processes. With our system, you can recover as much as 75% of your losses, experiencing immediate financial benefits once implemented. Our AI-driven real-time load management insights empower you to shape the demand curve effectively. Our diverse pricing plans cater to the various needs of your utility company. You can choose SmaaS to facilitate a smooth transition with minimal upfront costs while gaining instant access to our platform. With Pylon, you can put in place a comprehensive advanced metering infrastructure that encompasses all necessary hardware, software, and communication systems. In 2017, our founders came together, recognizing the profound challenges faced by the utility sector, and they committed themselves to tackling these issues head-on. Their efforts led to the creation of a revolutionary solution that transforms traditional water and electricity providers into efficient, interoperable, and data-driven smart utilities. This innovative strategy not only boosts operational efficiency but also enhances the ability of utilities to serve their communities more effectively while fostering sustainable growth in the sector.

No other Home Energy Management (HEM) system allows utility users to take control of their energy usage by managing their households effectively. Homeowners can create intelligent living environments that foster energy efficiency and automatically generate savings. By providing tools for customers to manage their homes, you can help them significantly reduce their energy bills. Monitor the power consumption of every connected appliance, from light fixtures and outlets to thermostats and more. Powerley integrates effortlessly with a variety of leading smart device brands. With this, homeowners gain access to a personalized energy assistant that offers customized advice and insights. Customers can view their energy data in real-time, receive notifications about energy spikes, and track always-on consumption, among other features. Thanks to Powerley's Smart Actions capability, users can synchronize their home settings with their daily schedules. They can modify heating or lighting during specific hours, while commuting, in response to sensor prompts, or even when they're away on vacation, all of which helps maintain both energy efficiency and comfort. This forward-thinking strategy not only maximizes energy savings but also contributes to a more enjoyable and comfortable living space, ultimately enhancing the overall quality of life for homeowners.

Effortlessly monitor greenhouse gas emissions while receiving automatic alerts and detailed reports on a daily, monthly, or annual basis, customized by meter, facility, or property portfolio. Verdafero InSights™ stands out as a cutting-edge Software-as-a-Service (SaaS) solution, providing secure oversight, analysis, and reporting across diverse utilities and accommodating property portfolios of any size. This groundbreaking platform not only excels at detecting utility leaks and theft but also uncovers opportunities for enhanced efficiency while offering forecasts of emerging trends. Moreover, InSights™ adeptly identifies potential upgrade projects that can reduce future challenges, maximize cost reductions, and boost profitability. It streamlines the automatic calculation of greenhouse gas emissions required for environmental, social, and governance (ESG) and sustainability reporting. As acknowledged frontrunners in the industry, Verdafero partners with both large corporations and smaller businesses to decrease energy consumption and expenses through improved energy efficiency strategies. Their expert engineers perform in-depth assessments of energy usage within facilities, producing comprehensive reports that highlight critical areas for enhancement. By utilizing Verdafero InSights™, organizations can not only improve their operational sustainability but also create a framework that supports long-term profitability. The commitment to innovation and efficiency sets Verdafero apart as a trusted ally in the journey toward a greener future.

Enjoy a smooth, real-time integration experience with ESRI's ArcGIS Enterprise and ArcGIS Online, enabling users to access and modify data effortlessly from smartphones, tablets, and numerous other devices, eliminating the need for data copying or synchronization. All feature-related information is securely managed within the native ESRI geodatabase. Users can customize datasets, design specific data collection forms, and establish unique workflow processes without restrictions on custom fields or display styles for final users. While functioning as a web application, it offers an intuitive app-like experience, enhanced by a responsive and adaptive user interface optimized for usability across diverse devices. Workspaces are designed to cater to various job functions, promoting maximum productivity and efficiency. Users can retrieve real-time data on any device, as Elements XS is built to be cross-browser compatible, ensuring smooth operation across a broad spectrum of devices. Furthermore, the inclusion of offline capabilities for maps and crucial datasets adds flexibility and convenience for users who are frequently on the move. These features collectively ensure that the platform not only fulfills but surpasses the standards set by contemporary data management solutions, making it a top choice for users. Moreover, the emphasis on user experience and adaptability ensures that individuals from varied backgrounds can effectively utilize the system without significant hurdles.

Our platform empowers utility customers to improve their decision-making skills and has proven successful in significantly altering shopping behaviors on a large scale. By providing a unified platform with a variety of solutions, it requires no IT resources and allows for swift implementation within weeks, rather than months. The Enervee Score® showcases energy efficiency, effectively unlocking a previously untapped market where consumers can now make knowledgeable, energy-conscious choices. Through the Enervee Products Choice Engine®, customers are directed towards more efficient purchases, which includes an extensive database of over 10,000 products, complete with efficiency ratings, detailed cost analyses, and price comparison tools. Furthermore, the Enervee Online Store streamlines the purchase of energy-efficient products by offering Energy Saving Instant Rebates directly at the time of purchase across multiple categories. Shoppers can explore a thorough overview of products and deals from all major retailers, including those that qualify for instant rebates, all aggregated onto a single platform. A range of incentives is available, addressing the needs of low-income households, demand response initiatives, downstream opportunities, and instant rebates, ensuring that energy efficiency benefits all customers. This comprehensive approach not only promotes sustainable choices but also cultivates a more educated and savvy consumer marketplace, ultimately leading to a brighter energy future for all.

Muni-Link represents a state-of-the-art cloud software solution tailored for utility billing, created by Link Computer Corporation. This cutting-edge platform caters to various entities such as cities, municipalities, townships, authorities, and private utility organizations, enabling users to conveniently process payments, view electronic bills, and monitor their usage, outstanding balances, and payment history via an online interface. Among the essential features of Muni-Link are a dedicated customer portal, capabilities for online payments, electronic billing, and integrated CASS certification, among several others. Furthermore, the software is designed not only to boost operational efficiency but also to elevate customer satisfaction by streamlining and simplifying the entire billing process. By focusing on user-friendly interactions and efficient workflows, Muni-Link stands out as a comprehensive solution for modern utility management.

Presenting a thorough customer information system designed to streamline the management of utility billing, accounts receivable, and meter oversight. This cutting-edge software improves the billing process by making customer onboarding more efficient, allowing for straightforward meter reading entry or integration, and facilitating the editing and printing of invoices. It greatly enhances the management of customer receivables and payment monitoring, providing crucial insights for cash flow forecasting, overdue account management, and the generation of financial reports. Furthermore, the system adeptly manages meter inventory and logs important meter details, including individual meter information and comprehensive meter test records, while also archiving historical data for future reference. The application integrates effortlessly with customer service orders within your customer information system (CIS), which simplifies service dispatch, fosters interdepartmental collaboration, and enhances customer relationship management through real-time access to service order information. By centralizing management functions, this solution significantly improves the oversight of customer service delivery and facility maintenance. Ultimately, these advancements lead to enhanced operational efficiency and increased customer satisfaction, ensuring that all facets of utility management are thoroughly and effectively addressed. This innovative approach positions organizations to better meet the evolving needs of their customers while optimizing resource allocation.