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What is TrueDEM?

TrueDEM, created by panagenda, is a dedicated Digital Experience Monitoring (DEM) tool specifically designed for environments utilizing Microsoft 365. This innovative solution provides IT departments with in-depth insights into real user experiences across a range of Microsoft applications like Teams, Outlook, SharePoint, and OneDrive, by integrating various factors such as network performance, device health metrics (including CPU, memory, and disk usage), Wi-Fi connectivity, and the operational health of Microsoft 365 services into a coherent and actionable dashboard. By pinpointing issues such as poor call quality in Teams, application loading delays, and deficient network conditions before they lead to help desk inquiries, TrueDEM enables IT teams to tackle problems with precise root-cause analysis rather than guesswork. Moreover, it supports both agent-based endpoint monitoring and gathers data from synthetic and real-user telemetry, allowing it to identify trends and anomalies on a weekly basis while also generating comprehensive reports on user adoption rates, engagement metrics, and experience benchmarks across different sites, departments, or even the entire organization. Consequently, TrueDEM significantly improves the overall digital experience by equipping IT teams with essential tools to effectively monitor and enhance user interactions within the Microsoft 365 ecosystem. By prioritizing user experience and offering actionable insights, it empowers organizations to achieve better productivity and employee satisfaction.

What is 7SIGNAL?

7SIGNAL offers a cloud-centric Wireless Network Monitoring solution tailored for businesses that rely on Wi-Fi for their operations. This platform provides ongoing surveillance of the wireless network to identify performance issues, ensuring maximum uptime, seamless device connectivity, and enhanced network return on investment. Uniquely, 7SIGNAL conducts its monitoring from the network's edge rather than from the central infrastructure. The platform features a patented component known as Sapphire Eye, which serves as a cutting-edge Wi-Fi sensor. These hardware sensors are deployed on-site and are specifically engineered to facilitate remote monitoring of wireless network quality through cloud-based technology. Additionally, 7SIGNAL boasts another patented offering called Mobile Eye, a Software as a Service (SaaS) application. Installed directly on the user's wireless device, Mobile Eye empowers organizations to continuously track the performance of their wireless network right from the endpoint, providing valuable insights and enhancing overall network management. This dual approach of monitoring from both the edge and the endpoint ensures comprehensive oversight of the wireless environment.

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Integrations Supported

Microsoft Teams
Axonius
Cisco Meraki
Microsoft OneDrive
Microsoft Outlook
Microsoft Power BI
Microsoft SharePoint
ServiceNow
Slack
SolarWinds Network Performance Monitor (NPM)
Splunk Cloud Platform

Integrations Supported

Microsoft Teams
Axonius
Cisco Meraki
Microsoft OneDrive
Microsoft Outlook
Microsoft Power BI
Microsoft SharePoint
ServiceNow
Slack
SolarWinds Network Performance Monitor (NPM)
Splunk Cloud Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

7SIGNAL is a Software as a Service (SaaS) company and offers subscription based pricing.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

panagenda GmbH

Date Founded

2007

Company Location

Germany

Company Website

www.panagenda.com

Company Facts

Organization Name

7SIGNAL

Date Founded

2007

Company Location

United States

Company Website

www.7signal.com

Categories and Features

Categories and Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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