Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • New Relic Reviews & Ratings
    2,934 Ratings
    Company Website
  • CloudFiler Reviews & Ratings
    19 Ratings
    Company Website
  • Uptime.com Reviews & Ratings
    478 Ratings
    Company Website
  • Qualio Reviews & Ratings
    912 Ratings
    Company Website
  • QuickApps Reviews & Ratings
    Company Website
  • Statseeker Reviews & Ratings
    35 Ratings
    Company Website
  • FinOpsly Reviews & Ratings
    3 Ratings
    Company Website
  • Overmonitor Reviews & Ratings
    8 Ratings
    Company Website
  • SmartDraw Reviews & Ratings
    561 Ratings
    Company Website
  • Robin by Atera Reviews & Ratings
    532 Ratings
    Company Website

What is TrueDEM?

TrueDEM, created by panagenda, is a dedicated Digital Experience Monitoring (DEM) tool specifically designed for environments utilizing Microsoft 365. This innovative solution provides IT departments with in-depth insights into real user experiences across a range of Microsoft applications like Teams, Outlook, SharePoint, and OneDrive, by integrating various factors such as network performance, device health metrics (including CPU, memory, and disk usage), Wi-Fi connectivity, and the operational health of Microsoft 365 services into a coherent and actionable dashboard. By pinpointing issues such as poor call quality in Teams, application loading delays, and deficient network conditions before they lead to help desk inquiries, TrueDEM enables IT teams to tackle problems with precise root-cause analysis rather than guesswork. Moreover, it supports both agent-based endpoint monitoring and gathers data from synthetic and real-user telemetry, allowing it to identify trends and anomalies on a weekly basis while also generating comprehensive reports on user adoption rates, engagement metrics, and experience benchmarks across different sites, departments, or even the entire organization. Consequently, TrueDEM significantly improves the overall digital experience by equipping IT teams with essential tools to effectively monitor and enhance user interactions within the Microsoft 365 ecosystem. By prioritizing user experience and offering actionable insights, it empowers organizations to achieve better productivity and employee satisfaction.

What is Riverbed Aternity?

The Riverbed Aternity platform utilizes AI-driven analytics and self-repair capabilities to boost employee productivity and enhance customer satisfaction, all while facilitating rapid market entry with high-quality applications, decreasing IT operational costs, and addressing the challenges of IT transformation. By offering AI-based insights from genuine end-user experience data and accurate telemetry spanning various endpoints, applications, infrastructure, and networks, Riverbed Aternity provides Digital Workplace teams with crucial resources, including DXI for benchmarking, an Intelligent Service Desk, and AI-augmented troubleshooting. These functionalities not only promote ongoing service improvements but also help in preventing incidents proactively throughout the organization. Discover how Aternity can empower businesses to achieve a holistic view of their environments, reduce IT asset expenditures, and advocate for sustainable IT practices, while simultaneously enhancing the satisfaction levels of employees and customers, ultimately contributing to the overall success of the organization. Additionally, embracing these innovations can lead to a more resilient and agile IT infrastructure, positioning enterprises for future growth and adaptation in an ever-evolving market landscape.

Media

No images available

Media

Integrations Supported

Axonius
Lucidum
Microsoft 365
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams

Integrations Supported

Axonius
Lucidum
Microsoft 365
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

panagenda GmbH

Date Founded

2007

Company Location

Germany

Company Website

www.panagenda.com

Company Facts

Organization Name

Riverbed Technology

Date Founded

2002

Company Location

United States

Company Website

www.riverbed.com/products/digital-experience-management/

Categories and Features

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Popular Alternatives

GSX Gizmo Reviews & Ratings

GSX Gizmo

GSX Solutions

Popular Alternatives

Ekara Reviews & Ratings

Ekara

ip-label
NetMotion Reviews & Ratings

NetMotion

NetMotion Software
SysTrack Reviews & Ratings

SysTrack

Lakeside Software
eG Enterprise Reviews & Ratings

eG Enterprise

eG Innovations
Riverbed IQ Reviews & Ratings

Riverbed IQ

Riverbed